KB2839011 Released to Address Security Bulletin Update Issue

We are aware that some of our customers may be experiencing difficulties after applying security update 2823324, which we provided in security bulletin MS13-036 on Tuesday, April 9. We’ve determined that the update, when paired with certain third-party software, can cause system errors. As a precaution, we stopped pushing 2823324 as an update when we began investigating the error reports, and have since removed it from the download center.

Contrary to some reports, the system errors do not result in any data loss nor affect all Windows customers. However, all customers should follow the guidance that we have provided in KB2839011 to uninstall security update 2823324 if it is already installed.

Update 2823324 addresses a Moderate-level vulnerability that requires an attacker to have physical computer access to exploit. MS13-036 remains available for download and is being pushed via updates to help protect customers against the other issues documented in the security bulletin – it no longer contains the affected update.

Dustin Childs
Group Manager,Response Communications
Microsoft Trustworthy Computing