An overview of Microsoft Surface Hub management

Today we feature the next topic in our Microsoft Mechanics series on Surface Hub. Principal Program Manager Lead, Paul Barr, joins us again to demonstrate the top things to know about provisioning, managing and monitoring Surface Hubs in your organization, including an overview of the software update model.

Planning, Provisioning, and Monitoring

While Surface Hub can be used as a standalone device, it is designed to be an integral part of your network and enhance the team meeting and collaboration experience for both in-room and remote participants. As a result, it can be set up as a managed resource on your Active Directory (AD) or Azure Active Directory (AAD) domain.


You'll first need to establish a device account via the Office 365 Admin Center. With that done, the next step is to set up the device, after which Surface Hub can be scheduled as a resource, connect to Skype meetings, email, and perform other Office 365 App experiences.

As Paul demonstrates, initial set up of the Surface Hub is a streamlined step-by-step out-of-the-box experience (OOBE). Once you've established your device settings you can make a template of your configuration and create a provisioning package with Windows ICD to promptly deploy the same settings on other Hubs.

If you're managing many Surface Hubs in your organization, you'll want to configure them remotely with your Windows 10 enabled Mobile Device Manager (MDM) of choice to configure device settings, and deploy certificates and app packages.


Monitoring is simple to set up too, as Paul demonstrates with Microsoft's Operations Management Suite (OMS). With OMS you can receive a summarized near real-time view of Surface Hub usage in your environment through telemetry. You can also set up alerts to integrate health monitoring with your ticketing systems.


This is just a quick snapshot of what's covered in our overview on Surface Hub management. Surface Hubs provide manageability support using Microsoft technologies, but it may be slightly different to managing PCs. We encourage you to watch Paul's 6- minute demonstration and overview to learn more including details on the software update model. Please also check out our Admin guide and explore the rest of our series on Surface Hub including: hardware design, user experience and defense-in-depth security measures.

If you have questions, please engage with us on the Microsoft Tech community and follow us on @MSFTMechanics

Comments (0)

Skip to main content