Unable to Open the SCCM CONSOLE

We had issues in which when we try to Open the SCCM CONSOLE we were getting the

Error message
"The ConfigMgr console could not connect to the ConfigMgr site database. Verify that this computer has network connectivity to the SMS Provider computer and that your user account has Remote Activation permissions on both the ConfigMgr site
server and SMS Provider computers. For more information, see "How to Configure DCOM Permissions for Configuration Manager Console Connections" in ConfigMgr Help"

On the SMSADMINUI.log you will have the following information

Error Code:
\r\nSystem.Management.ManagementException\r\nInvalid class \r\n at

bject.<GetEnumerator>d__0.MoveNext()\r\nManagementException details:
instance of __ExtendedStatus
Operation = "ExecQuery";
ParameterInfo = "SELECT * FROM SMS_Site WHERE
ReportingSiteCode = ''";
ProviderName = "WinMgmt";
[4][8/8/2008 1:09:29 PM] :Failure while loading required 'WQL' query engine, console cannot connec



For troubleshooting this issue

·         Go to start ->run -> Wbemtest

·         Cick to Connect to root\sms --> Enum Classes-->Select recursive- -->Select
SMS_ProviderLocation () Click on instances

·         In case you find that there was no entry for this, Please re-compile smsprov.mof using the command mofcomp smsprov.mof


Note: if mofcomp has to run the path needs to be set to C:\Windows\System32\wbem. SMSprov.mof will be inside the bin folder where you had installed the SCCM \program files\Microsoft Configuration Manager\bin\i386



Hope this information will be useful


Sudheesh Narayanaswamy | Support Engineer

Comments (6)
  1. Mitchell Wong says:

    same issue here… it was one of the registry key is missing..

    save the following into note pad and save it as .reg then run it.

    this fixed my issue… good luck…

    Windows Registry Editor Version 5.00

    "Assembly Path"="C:\Program Files (x86)\Microsoft Configuration Manager\AdminConsole\bin\AdminUI.WqlQueryEngine.dll"
    "Depends On"=""

  2. Sudheesh N says:

    if that update has to do something with WMI it is expected

  3. Phil@Ubi says:

    Hi guys

    Thanks, fix our problem to, Do you know Why this problem appear ? We push some update lately, do you know if its related ?

  4. Chotton says:

    Its very helpful…. Me too copied the same in my blog. Thanks….

  5. Bobgreen says:

    Thanks, very helpfull! This solutions was resolve my problem.

  6. Sam Kth says:

    Hi Sudheesh, I am getting the error but I already have info in the instances box of SMS_ProviderLocation (). I did not do any changes or update but it just happened today when I remote into to launch the console. Any advise? Thanks

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