SMS_STATE_SYSTEM Component Showing Errors in Site server hosted in a Windows 2008 server


When you have hosting site server role on the Windows 2008 server you need to make sure that you have followed the following article http://technet.microsoft.com/en-us/library/cc431377.aspx. In some cases had found a issue  when the Site System was Windows 2008 64 bit .The SMS_STATE_SYSTEM Will show you errors with 6104 and 6105 Status ID


 


When you check the statesys.log you will have the following



Statesys.log
========
Found new state messages to process, starting processing
thread SMS_STATE_SYSTEM 08-12-2008 12:57:44 3300 (0x0CE4)
Thread “State Message Processing Thread #0” id:11108
started SMS_STATE_SYSTEM 08-12-2008 12:57:44 11108 (0x2B64)
SQL MESSAGE: spProcessStateReport – Error: Message processing encountered a SQL
error 9802 at record 1 for TopicType 501: “The locale identifier (LCID) 16393 is
not supported by SQL Server.”, Line 0 in procedure “” SMS_STATE_SYSTEM 08-12-2008
12:57:44 11108 (0x2B64)
CMessageProcessor – Non-fatal error while processing
K460EB66.SMX SMS_STATE_SYSTEM 08-12-2008 12:57:44 11108 (0x2B64)
STATMSG: ID=6104 SEV=E LEV=M SOURCE=”SMS Server” COMP=”SMS_STATE_SYSTEM”
SYS=NDA-HCLC-SCCM01 SITE=N01 PID=6716 TID=11108 GMTDATE=Mon Dec 08 07:27:44.729
2008 ISTR0=”K460EB66.SMX” ISTR1=”” ISTR2=”” ISTR3=”” ISTR4=”” ISTR5=”” ISTR6=””
ISTR7=”” ISTR8=”” ISTR9=”” NUMATTRS=0 SMS_STATE_SYSTEM 08-12-2008 12:57:44 11108
(0x2B64)
Thread “State Message Processing Thread #0” id:11108 was unable to process file
“D:\Program Files (x86)\Microsoft Configuration
Manager\inboxes\auth\statesys.box\process\K460EB66.SMX”, moving to corrupt
directory. SMS_STATE_SYSTEM 08-12-2008 12:57:44 11108 (0x2B64)
SQL MESSAGE: spProcessStateReport – Error: Message processing encountered a SQL
error 9802 at record 1 for TopicType 501: “The locale identifier (LCID) 16393 is
not supported by SQL Server.”, Line 0 in procedure “” SMS_STATE_SYSTEM 08-12-2008
12:57:44 11108 (0x2B64)
===============
Also you can see that there are lot of SMX which are corrupted in the inboxes\auth\statesys.box\corrupt

This is because of the locale issue. Do the following to resolve the issue.

=>Go to Regional and Language Options and set everything was US-English
=>Clicked on the Administrative TAB
=>Clicked Copy to Reserved Accounts
=>Selected Check box System account (Local System, Local Service, and network
service)
=>Restart the Database Machine as well as the SCCM server

Once the same was done the SMX got rocessed . Also copying the corrupted SMX back to the incoming also got processed


Hope this infromation will be useful


Sudheesh Narayanaswamy | Support Engineer 

Comments (3)

  1. sadik says:

    I have windows 2008 R2 and I am getting similar message but don’t see Clicked Copy to Reserved Accounts option.
    Can you please provide details what needs to be changed.

  2. Siddharth says:

    hey does this solution apply’s to SCCM 2012 R2 as well .

  3. VJ says:

    The above steps worked perfectly… Thanks

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