Why Do I Get an Access Denied Error When Managing User Contexts in SharePoint 2010


User Context is a feature of FAST Search for SharePoint 2010 that is analagous to using audiences with search results.  As you start to test this out you may find that within the site collection you can create FAST keywords and document promotions and demotions, but when you try and manage the User Contexts for the site collection, you get an access denied.  This can happen if your site collection administrator, even if you're a farm administrator.  So what's the problem?  Well in order to manage user contexts, you need to have some manage rights in the User Profile service application as well.  The thing that can trip you up is that if you are a farm administrator you do have rights to manage the user profile service, but at least for now, that is not enough.  You need to specifically go into Central Admin…Application Management…Manage Service Applications.  Select your user profile service application and click the Administrators button in the ribbon.  Add your account that you want to be able to manage user contexts, and grant them at least the Manage Profiles right.  Once you save you changes there you should be able to access the manage user contexts page in a site collection.

Comments (6)

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  2. Jeremy Esposito says:

    This was very helpful!!! Thank you!!! 🙂

  3. Ricky S says:

    This was very helpful for solving the People Search issue that one of our client was having.  Thanks Steve.

  4. Tanush Sahai says:

    Hi Steve,

    On my UPA, i have 2 users added as following

    Tanusa

    Office : Tokyo

    Ask me about : SharePoint

    Tanusa2

    Office : Delhi

    Ask me about : FS14

    Issue is, when i try to add a user context, the 2 properties shown by default, office and ask me about, both have tabs next to them. however, on clicking the tabs, the only options shown in both tabs, be it office or askmeabout, is SharePoint and FS14. i am unable to see Tokyo and Delhi to select the same. Due to this, even if i type in Delhi in office, instead of selecting it, the user context doesnt match the actual user and the context doesnt work.

    i understand that the tabs pick up from the MMS service, but the office location doesnt update in the MMS taxonomy store.

    Am i doing something wrong here?

  5. Chantal Belanger says:

    Thanks a lot, this solved my crawl problem as well.

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