New Knowledge Base articles for 5-11 through 5-17

We had a couple new Knowledge Base articles for the week, including one for System Center Configuration Manager 2007 and another for SMS 2003.  Links and titles are below: ======== http://support.microsoft.com/?kbid=948303 Active Directory System Discovery does not resolve the IP address of a computer that is discovered by System Center Configuration Manager 2007 Sys Center…

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SMS 2003: Performing a domain rename/migration

A question I get asked every now and then that doesn’t seem to be particularly well documented is whether SMS 2003 supports renaming of the domain or domain migration.  While technically two different things, the short answer is no, we do not support changing the domain name that SMS 2003 is installed into. Page 235…

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SMS 2003: How to create a query based collection based on Security or Distribution Group Membership

One question that seems to pop up every now and then is how to create a query based collection based on Security or Distribution Group Membership. The bottom line is you need to use the domain name followed by double backslashes then the group name: DomainName\\Groupname.  Note that the double backslashes not a typo but…

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SMS 2003: Some Tips For Successful Software Metering Rules

When trying to define software metering rules in the SMS 2003 Admin console, it has been noticed that using a language like ‘English (United States)’ in the language section of the metering rules may not provide satisfactory metering results depending on how the rule is configured.  What we generally like to recommend is that for…

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New Knowledge Base articles for 4-13 through 4-19

We had a couple new KB articles this week, one covering System Center Operations Manager 2007 and one covering Systems Management Server.  Links and titles are below: ======== http://support.microsoft.com/?kbid=950653 A software inventory operation does not work correctly in System Center Configuration Manager 2007 if the inventoried file has invalid time attributes Sys Center Operation Mgr…

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New Knowledge Base articles for 1-27 through 2-2

Hot off the presses: http://support.microsoft.com/?kbid=947682 The DPM protection agent service cannot start in System Center Data Protection Manager 2007 Sys Center DataProtect Mgr 07 EN EN-US http://support.microsoft.com/?kbid=945639 The new collection that you created by using the Distribute Software wizard in SMS 2003 does not appear in the user interface Sys Mgmt Svr Ent Ed 2003…

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SMS 2003: Troubleshooting the data flow for Security and Office updates

It seems like a fairly common situation we find ourselves in around here is troubleshooting Security or Office updates so I imagine that on occasion you might find yourself in the same boat.  If so, the steps below are a high level overview of the process and what we generally follow to troubleshoot these kinds…

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SMS 2003 Asset Intelligence Catalog Updated

My buddy Anthony posted on the updated SMS 2003 Asset Intelligence catalog over on his blog so if you missed it you’ll want to check that out.  I pasted the intro below and a link to the complete post below: ====== This is only for SMS 2003 SP3 not ConfigMgr, ConfigMgr will be updated when…

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New Knowledge Base articles for 1-13 through 1-19

Here’s our latest batch of newly published KB articles: http://support.microsoft.com/?kbid=944693 Software updates cannot be deployed if the software update catalogs that are imported by System Center Updates Publisher 3.0 contain a /qn switch in the command line Sys Center Config Manager 2007 AL EN-US http://support.microsoft.com/?kbid=946519 Every even task sequence reports exit error code 183 if…

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SMS 2003 Workflows: Advanced Client – Program Download Request

Ever wonder what goes on behind the scenes when an SMS 2003 client makes a program request?  It’s not the kind of information you’ll use every day but if you ever find yourself in the position of having to troubleshoot this kind of problem then it very well may come in handy.  So here’s another…

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