Social CRM: The Evolution of Social Business

  Social CRM: The Evolution of Social Business There are countless issues for the business owner to consider in the management of their company, and it is no easy task to be in charge of any enterprise – regardless of its size. But one essential consideration must be the implementation of a high quality and…


Guest Blog: Defining your Social Media Objectives

For businesses stepping into social media for the first time or for companies who have already tried social media but unsure of the results, this topic is aimed to help you define, or re-define, the purpose of your social media programme.  There are many companies from start-ups to big business still missing the trick with…


Blog: Email marketing not just surviving, but thriving

Despite the rise of social media, email marketing remains an important weapon in companies’ marketing armoury. The rise of social media has had a significant impact on business-to-consumer correspondence, and the way companies promote their goods and services. Many firms are focusing on Twitter and Facebook as they bid to engage with consumers, hoping to…


Interview: How useful content will help business succeed

[View:https://www.youtube.com/watch?v=11Z_AgipSiM&list=UUOKvCjwLP0AmzaCowUHL_Vw]   Posted by Steven Woodgate Microsoft Talking Business speaks to Digital Engagement Lead Georgina Lewis to discuss how businesses can use content and social media to make the most of their assets. We, at Microsoft, are happy to announce ‘Talking Business’ to help entrepreneurs and business owners’ succeed. We believe in your ability to innovate and in…


Top ten tips: How to use social media to win new business

Want to use social media for business? Don’t know how? Have a look at these handy tips. 1. Actively seek out your customers through social media Monitor social media activity and pick out trends. Twitter and LinkedIn are invaluable development tools when searching for new customers. It is also possible to see where you are…


Are SMBs falling behind on social media?

As we reported earlier this week: A recent survey has fuelled discussion around findings illustrating that small businesses are still reluctant to embrace social media as a tool for accomplishing primary business functions. The recent study of US businesses from the SMB Group highlights that only 24% of small businesses said they used social media to “engage…


This week’s hot topics: SMBs falling behind on social media, Hiring (and retaining) talent, TechHub expands to Manchester

SMBs falling behind on social media (0 sentiment) A recent survey has fuelled discussion around data showing that small businesses are still reluctant to fully embrace social media. The recent study of US businesses from SMB Group highlights that only 24% of small businesses said they used Social Media to “engage with customers and sales leads in…


Introducing the new Microsoft Business centre

We’d like to take a moment to introduce you to the recently launched Microsoft Business centre – a new, single destination that covers all things relevant to your small or start up business.  You’ll find everything you need in there, from solutions built around your business challenges to news, blogs, communities and support.  Do take…


Social media marketing requires commitment, SMBs told

Small and medium-sized businesses (SMBs) must be prepared to put in the hard yards if they wish to capitalise on social media trends. According to Matt Eve, owner of Betterbusinessresults.com, websites such as LinkedIn, Facebook and Twitter are only an effective sales and marketing resource if a company is committed to keeping its profile updated….