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We're just drafting the January edition of Smart Business, our monthly email newsletter. If you don't already subscribe, you can sign up here, it's free, easy, and our news, tips and advice will keep you up-to-date with Microsoft technologies and industry trends.

This month, we'll be featuring two 'expert' articles, volunteered by Microsoft Partners here in the UK. Robert Peledie, CRM Consultant for Chorus IT will be explaining how customer relationship management really does help drive sales and create customer loyalty. Good service is a real differentiator for small businesses and, with good business practices, it pays dividends. With prices for Dynamics CRM Online starting fromjust £22.75 per user, per month - with no minimum number of seats - it shouldn't be long before you get a return on investment.

Our second expert article is from Geoff Courts, Operations Manager at Macnamara IT. Many of us are trying to do our bit for the environment both at home and at work; saving energy is not just good for the planet - it's good for our wallets too. Geoff will be discussing how small businesses can improve their green credentials and even make savings too.

Both these articles will appear on our new small business website and in our Smart Business newsletter. If you are a Micdrosoft Partner and would like to contribute an expert article please do get in touch, either here or tweet us @MicrosoftSB.

Alternatively, if you have a question for our Small Business Partners (not tech support) you can also ask the panel of experts on Facebook.

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