Office 365 Planned Service Changes for 2018


The goal of this post is to compile all announced Office 365 service changes for 2018, especially those that may require admin action, into a single reference. These changes are listed below in chronological order, based on the "Action Required" date. Additional information and resources related to these changes are provided where applicable. Updates will be made to this post as new service changes are announced, or updates to announced changes are provided.

Note: All changes may not have been communicated to your tenant / environment.

 


Update Log:

2017-10-15

  • Added We're removing Visio Web Access from SharePoint Online - Action required by September 30, 2018

2017-08-07

  • Added Discontinuation of support for Session Border Controllers in Exchange Online Unified Messaging

 


Discontinuation of support for Session Border Controllers in Exchange Online Unified Messaging

Status: Active

Action Required by: July 2018

Details: In July 2018, we will no longer support the use of Session Border Controllers (SBC) to connect 3rd Party PBX systems to Exchange Online Unified Messaging (UM). We’re making this change to provide a higher quality of service for voicemail, using standard Exchange and Skype for Business protocols. Customers considering a new deployment of this scenario should be aware that they will have a little less than a year to complete one of the migrations below. Customers with existing deployments remain fully supported until July 2018, including moving voicemail-enabled mailboxes from Exchange on-premises and voicemail-enabling new mailboxes.

The following configurations are not affected by this change:

  • Skype for Business Server (on-premises) connected to Exchange Online UM
  • 3rd party voicemail solutions that deposit voicemail messages into Exchange Online mailboxes through APIs, rather than an SBC connection
  • All forms of Exchange Server UM (on-premises)

There are several alternative solutions for impacted customers, all listed in the Exchange Team blog post announcing this change.

Additional Information: Microsoft Tech Community Discussion

 


We're removing Visio Web Access from SharePoint Online

Status: Active

Action Required by: September 30, 2018

Details: Beginning September 30, 2018, Visio Web Access (Visio Service) and its Web Part for SharePoint Online will no longer be available. Instead of Visio Web Access you will be able to use Visio Online and to migrate your organization’s web parts to a newer experience with the new Javascript (JS) APIs for Visio Online. Visio Online enables high fidelity viewing, sharing, and collaboration in your favorite browser, without installing the client for all Office 365 licenses. It supports embedding Visio diagrams in SharePoint Online using a modern file viewer web part and with IFrame along with JS API programmability. Beginning September 30, 2018, users in your organization will only be able to view Visio diagrams in their browser, but not create or edit. Visio Online viewing is available to most Office 365 subscriptions.

Instead of using Visio Web Access (Visio Service) and its Web Part for SharePoint Online, we recommend using either:

  1. Visio Online and the Document Web Part [Document Web part instead of Visio Web part]
  2. iFrame in SharePoint Online for Visio Web Part [iFrame with Visio Online APIs instead of Visio Web Part with Visio Services JS APIs]

Additional Information: Migrate from Visio Web Access to Visio Online

 


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