Assess Your Network’s Readiness for Skype for Business Online

Introduction: Skype for Business Online has specific network requirements in order to provide end-users with an optimal experience. Customers will need to assess the readiness of their network to ensure it can provide the level of experience that both the business and end-users are expecting. The purpose of this blog post is to describe how…

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How Being Social at Work Makes Me More Productive

Introduction: When I started my career, one of the first life lessons I learned was that it’s not about what you know, but rather it’s about who you know. In other words – it’s your connection with your network of co-workers, friends, collogues, family, customers, vendors, neighbors, and even everyday strangers, that can help you…

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Validate QoS for Skype for Business Online

In this post we will look at how to validate Quality of Service (QoS) tagging in your on-premises network for Skype for Business Online. This procedure is useful for testing your changes, after configuring the environment for QoS to ensure it is working as designed. Note: This article will not discuss how to configure your on-premises network…

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Connect Polycom VVX Phone to Cloud PBX in Office365 (Skype for Business Online)

In this blog post we will explore how to connect a Skype for Business 3PIP phone to Cloud PBX in Skype for Business Online in Office365. This will allow users to not only use the Skype for Business client on their PC but can also use a physical desk phone with the same call control…

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Port a Phone Number to Cloud PBX in Office365

This is an overview of the experience for porting (moving) an existing office telephone number from an existing telephony carrier to Skype for Business Online. Background: Skype for Business Online in Office365 offers PSTN Calling as part of the Cloud PBX feature set. PSTN calling allows a user to place and receive calls to the Public Switched Telephone…

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Enable Cloud PBX & Modern Voice (PSTN Calling) in Office365

In this post we will discover how to enable Cloud PBX & Modern Voice in Office365, that will allow a Skype for Business user to send and receive phone calls on the Public Switched Telephone Network (PSTN) and have access to PBX features. Total time 5-10 minutes. What is Cloud PBX & Modern Voice (PSTN…

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How To Enable Cloud PSTN Conferencing in Office365 in Skype for Business Online

In this post, we will discuss how to enable Cloud PSTN Conferencing in Office365, assign to a user account and test. Total time required is 5-10 minutes. What is Cloud PSTN Conferencing? Cloud PSTN Conferencing is a feature in Office365 E5 offering the capability to join a Skype for Business meeting using a traditional dial-in telephone number…

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