StaffHub: Instant Message Using the StaffHub Mobile App

Introduction: Using the StaffHub mobile app, firstline workers can send instant messages to not only each other to accomplish tasks such as check the stock level of a particular item, but also to the entire team (in my example below, the retail store). The purpose of this blog post is to demonstrate this instant message…

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StaffHub: Automatically Assign Licenses to New Users

Introduction: When a new team member is added, StaffHub (if configured to do so) will automatically create a new user account and add them to a Security Group called Deskless Workers in Azure Active Directory. However, the user will still need to be assigned a license in order to start using StaffHub. This blog article…

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StaffHub: How Employees can Swap Shifts (and how Managers can approve/deny)

Introduction: This blog article will describe how firstline employees can swap shifts with their peers, how managers can approve/deny the swap requests and show how seamless this process can be. From within the StaffHub app, tap the shift you would like to swap: In the upper right corner, click the two arrows: On the Swap…

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StaffHub: Request Time Off and Add to Shift Schedule

  Introduction: After creating a shift schedule you may want to add time off to the schedule, and your firstline employees may want to request time off. The purpose of this blog post is to describe how team members can request time off thru the StaffHub app, how the manager can approve, and how to…

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StaffHub: Creating a Shift Schedule

Introduction: After you create a team in StaffHub, the manager of the team can now start to build out the team’s schedule. The purpose of this blog article is to provide an overview of how to build a schedule in StaffHub that is easily accessible by firstline employees. Login to StaffHub by browsing to http://staffhub.ms…

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StaffHub: Create a Team

Introduction: In the last post StaffHub: Overview, Initial Setup & Configuration, I discussed how to setup StaffHub. This is part of a multi-part blog on how getting started with StaffHub. In this post we will explore how to do the following: Login to the StaffHub web application Create a team Configure the team Add members…

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StaffHub: First Logon Experience for Firstline Employee

Introduction: This blog post is part of the StaffHub blog series. In this post, we will look at the first logon experience to StaffHub from the perspective of a firstline employee.   Downloading and Installing the App: After creating your team in StaffHub, and adding members to the team, it’s now time for the firstline…

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StaffHub: Overview, Initial Setup & Configuration

Introduction: StaffHub is a remarkable new tool from Microsoft that enables organizations to effectively manage their firstline workers and enable them to have a collaborative experience to achieve more in their jobs. A firstline worker can be a nurse, barista, retail worker, manufacturing worker, hospitality worker, service technician, etc. The purpose of this blog post…

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