Firstline Worker: Your most valuable employees

How many Firstline Workers did you interact with today? For me, I count around a dozen or so that range from the barista at the coffee shop, gas station attendant, waitress at the restaurant I ate lunch at, the gate agent when I boarded my plane to fly home, when the cable repair technician came…

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StaffHub: Instant Message Using the StaffHub Mobile App

Introduction: Using the StaffHub mobile app, firstline workers can send instant messages to not only each other to accomplish tasks such as check the stock level of a particular item, but also to the entire team (in my example below, the retail store). The purpose of this blog post is to demonstrate this instant message…

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StaffHub: Automatically Assign Licenses to New Users

Introduction: When a new team member is added, StaffHub (if configured to do so) will automatically create a new user account and add them to a Security Group called Deskless Workers in Azure Active Directory. However, the user will still need to be assigned a license in order to start using StaffHub. This blog article…

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StaffHub: How to Provide Files and Training Material via the Mobile App to Firstline Workers

Introduction: The average firstline worker (doctor, nurse, barista ,retail employee, manufacturing worker, etc) will often not have access to enterprise IT services such as SharePoint, and other Office 365 services. This can be challenging especially when a new employee is onboarded and needs to take required training, or when important documents need to be distributed…

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StaffHub: First Logon Experience for Firstline Employee

Introduction: This blog post is part of the StaffHub blog series. In this post, we will look at the first logon experience to StaffHub from the perspective of a firstline employee.   Downloading and Installing the App: After creating your team in StaffHub, and adding members to the team, it’s now time for the firstline…

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