StaffHub: Automatically Assign Licenses to New Users

Introduction: When a new team member is added, StaffHub (if configured to do so) will automatically create a new user account and add them to a Security Group called Deskless Workers in Azure Active Directory. However, the user will still need to be assigned a license in order to start using StaffHub. This blog article…

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StaffHub: First Logon Experience for Firstline Employee

Introduction: This blog post is part of the StaffHub blog series. In this post, we will look at the first logon experience to StaffHub from the perspective of a firstline employee.   Downloading and Installing the App: After creating your team in StaffHub, and adding members to the team, it’s now time for the firstline…

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StaffHub: Create a Team

Introduction: In the last post StaffHub: Overview, Initial Setup & Configuration, I discussed how to setup StaffHub. This is part of a multi-part blog on how getting started with StaffHub. In this post we will explore how to do the following: Login to the StaffHub web application Create a team Configure the team Add members…

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StaffHub: Overview, Initial Setup & Configuration

Introduction: StaffHub is a remarkable new tool from Microsoft that enables organizations to effectively manage their firstline workers and enable them to have a collaborative experience to achieve more in their jobs. A firstline worker can be a nurse, barista, retail worker, manufacturing worker, hospitality worker, service technician, etc. The purpose of this blog post…

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Restore a Deleted Team in Microsoft Teams

Introduction When working within Microsoft Teams, owners of teams have the capability of deleting a team, and sometimes these teams may be accidently deleted. When the team is deleted, it is held in the “recycle bin” for 30 days until it is permanently deleted. This blog post will walk an IT administrator through the process…

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eDiscovery & Legal Hold in Microsoft Teams

Introduction: When a new Team in Microsoft Teams is created, it automatically creates an Office 365 Group and because Office 365 Groups exist within Office 365, they can be subject to Security and Compliance policies in Office 365. In addition content posted in Microsoft Teams, can also be subject to these policies and enables organizations…

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Impacting Business Outcomes with Microsoft Teams - Getting Started

Introduction: After a successful rollout of Microsoft Teams using the assets and resources in Success with Teams, it’s now time to start thinking about the amazing capabilities in the tool that enables the online service to be a platform from which organizations can build impactful solutions that drives the organization towards a specific business outcome…

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Understanding Office365 Security Capabilities

So you want to learn more about the security capabilities and the Secure Productive Enterprise offering in Office 365? You’ve come to the right place! Below is a list of resources that will provide you with a good foundational knowledge of the various advanced security workloads in Office365. Stay tuned as I will update this list…

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Validate QoS for Skype for Business Online

In this post we will look at how to validate Quality of Service (QoS) tagging in your on-premises network for Skype for Business Online. This procedure is useful for testing your changes, after configuring the environment for QoS to ensure it is working as designed. Note: This article will not discuss how to configure your on-premises network…

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Configure Toll-Free Numbers for Dial-In Conferencing in Office365

In this post we will discover how to configure Toll-Free Numbers for Dial-In Conferencing in Office365. Total time 5 minutes. What is Dial-In Conferencing? (a.k.a. Cloud PSTN Conferencing or CPC) Please see the following for more information: How To Enable Cloud PSTN Conferencing in Office365 in Skype for Business Online What are the requirements for Toll-Free Numbers?…

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