Groove 3.1 Licensing maintenance issues

  • Article

Do you run Groove Virtual Office 3.1, or use the old 3.1 Groove Hosted Services? At this point, we believe most people who were using Groove Virtual Office 3.1 -- the last version of the Groove desktop application produced by Groove Networks -- have transitioned to Microsoft Office Groove 2007. However, if you are still using these legacy products, you may be interested in the services provided by Acquisition Support at https://acquisitionsupport.custhelp.com. This site provides licensing support for 'products recently acquired by Microsoft'. (That's for some rather large values of 'recently', apparently -- four years ago, in this case.)

Visit https://acquisitionsupport.custhelp.com for these three Groove 3.1 items:

  • To exercise your downgrade rights from Office Groove 20007 to Groove Virtual Office 3.1
  • To request a replacement activation code/license key for your existing Groove Virtual Office 3.1 account
  • To add or change a domain administrator for your Groove Hosted Services 3.1 domain

Note that regular Groove Support cannot help you with these issues, and acquisition support cannot help you with any other issues.