SharePoint 2010 – Error in crawl logs on Gantt.aspx ….


Customer getting numerous errors in their SharePoint 2010 search crawl logs... all pointing to Gantt chart views...

Error message: The SharePoint item being crawled returned an error when attempting to download the item.

Solution:

  1. Open Regedit on your search server.
  2. Goto: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office Server\14.0\Search\Global\Gathering Manager
  3. Change "UserAgent" from  "MSIE 4.01" to "MSIE 8.0"
  4. Restart server & kick off full crawl.

More Information:

Take a look at these blogs on updated User Agent Strings for IE...

http://blogs.msdn.com/b/ie/archive/2010/03/23/introducing-ie9-s-user-agent-string.aspx
http://blogs.msdn.com/b/ie/archive/2009/01/09/the-internet-explorer-8-user-agent-string-updated-edition.aspx

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