Exchange 2007 HUB Transport service will not start

  • Article

We are seeing lots of this issue today after customers install security updates.  You may also see these events in your applicatiopn log:

Event ID   : 7009
Type        : Error
Message  : Timeout (30000 milliseconds) waiting for the Microsoft Exchange Transport service to connect.

Event ID  : 7000
Type       : Error
Message : The Microsoft Exchange Transport service failed to start due to the following error: %%1053

 We are seeing several different things resolve this one, depending on what else you are running on the box.  

The quick & easy one that seems to work in all cases is to change the Transport Service to use the local system account.  (NOTE:  Please don't use this long term, just to get you up and running until we have a better answer.)

Other possibilities for resolution:

  • Read the article on our Exchange Team Blog:  https://msexchangeteam.com/archive/2008/07/08/449159.aspx
  • Look at KB944752 and set the timeouts.
  • Remove RU3
  • Remove the other updates that were applied.
  • Look for event 4999 in the application log.  It points to calculateTiServerRoutes.  Do you have a 3rd party app that uses the same virtual server names as Exchange?  For example; Legato CoStandby Server?  If so,use adsiedit and check the attributes of the server.  I suspect that you will see the same value for ncacn_p_tcp in the networkaddress attribute.  This is the problem.  One needs to be removed or changed.

I will keep updating this blog as we get new information on this one.