How to Update Cloud Connector to Version 1.4.2

This walkthrough is to help you update to the latest Cloud Connector in case you have a build prior auto update support in 1.4.1, or your 1.4.1 has auto update disabled due to special configuration requirements. For full details on planning and deploying Cloud Connector, please see Https://aka.ms/CloudConnector. For troubleshooting upgrade issues, please see Troubleshooting…


Troubleshooting Cloud Connector Edition 1.4.2 Updates and New Deployments

This post is to share troubleshooting tips for some common problems when updating or deploying Skype for Business Cloud Connector Edition 1.4.2. For details on planning and deploying Cloud Connector, please see our documentation posted at https://aka.ms/cloudconnetor. Cloud Connector Download Failed Cloud Connector Software is download failing with: Failed to download installation files with exception:…


Cloud Connector Custom Configurations

by Nikolay Muravlyannikov, Carolyn Blanding, Bob Wille With the introduction of Auto update feature in Cloud Connector, we started receiving asks what will happen with the custom changes made by tenant administrators. Just to remind, Cloud Connector first  setup requires providing parameters such as SIP domains, IP addresses of virtual machines, the configuration of REFER,…


Cloud Connector Calls: Identifying call quality via Call Quality Dashboard

After the deployment of Cloud Connector (or any telephony option) the first question administrators usually ask is how good the call quality is? Microsoft has a nice tool Call Quality Dashboard which allows seeing and analyzing call quality. The detailed description of Call Quality Dashboard is here First a little bit of theory. When a…


Skype for Business Cloud Connector Version 1.4.2 Release

Skype for Business Cloud Connector Version 1.4.2 Release This is an important update as it is the first update that will automatically update all existing installed Skype for Business Cloud Connector (Cloud Connector) 1.4.1 appliances based on the update schedule that administrators have configured for their Cloud Connector Hybrid PSTN Sites. For details please refer…


Understanding Cloud Connector Edition Auto Recovery

Starting with the Skype for Business Cloud Connector (Cloud Connector) 1.4.1, we introduced an automated recovery process: Cloud Connector will try to automatically recover an appliance if the Cloud Connector management service detects a service is not running. Auto Recovery Requirements For details on Auto Update requirements, please see Understanding Cloud Connector Edition Auto Update…


Understanding Cloud Connector Edition Auto Update

Starting with Skype for Business Cloud Connector (Cloud Connector) 1.4.1, we introduced an automated update process: Cloud Connector automatically update based on the update schedule that administrators have configured for their Cloud Connector Hybrid PSTN Sites. This article goes into the details of this automatic update. Note: Cloud Connector should be viewed as a part…


Prepare for Cloud Connector Edition Release 1.4.2

Expected release date for this is 3/20/2017 pending final testing. Look for release announcement here. This update is important, as it is the first to automatically update all existing installed Skype for Business Cloud Connector 1.4.1 appliances, based on the update schedule that administrators have configured for their Cloud Connector Hybrid PSTN Sites. For managing…