KB: System Center Service Manager installation fails with SQL version related error

Here’s a new Knowledge Base article we published. This one talks about an issue where a System Center Service Manager installation fails with a SQL version related error message. ===== Symptoms While either installing a fresh copy of System Center 2012 Service Manager or while upgrading, you receive the following error message after specifying the… Read more

Setup command line trick

Here’s one trick you can use to build command line for installing SM components silently (e.g. for install them with some script file). First of all if you execute command “setup.exe /?” command line parameters will be shown (see screenshot below), and you need to figure out which parameters you need to install your component… Read more

Evaluating Service Manager Using One Computer

One question I often hear deals with evaluating Service Manager using the least amount of lab resources. You can use just one computer to evaluate Service Manager. Because you cannot install both a Service Manager and data warehouse management server on the same computer, you will use Hyper-V to create a virtual computer to host… Read more

Data Warehouse – Anatomy of DW/Reporting Deployment

  In my last post I went over the management pack synchronization process that brings over MP’s from Service Manager and how those MP’s drive the structure, data, and reports for data warehouse and reporting. Once those MP’s are synchronized between Service Manager and the data warehouse, we need to get the data and/or reports… Read more

The System Center Platform in Service Manager Part 3: The Data Access Service

The System Center Platform in Service Manager Part 3: The System Center Data Access Service This is a continuation of the ‘The System Center Platform in Service Manager’ series.  Previous posts: The System Center Platform in Service Manager Part 1: Introduction The System Center Platform in Service Manager Part 2: The Model-Based Database The System… Read more

Installing Service Manager

My name is John Downing and I am a technical writer for the System Center Service Manager team. Among other duties, I am responsible for documenting the installation and configuration of Service Manager. I’d like to discuss, at a high level, the topology options that are available with Service Manager Beta 1. I will provide… Read more