HOTFIX: Description of Cumulative Update 4 for System Center Service Manager 2010

Cumulative Update 4 (CU4) for Microsoft System Center Service Manager 2010 is available for download at the Microsoft Download website. This cumulative update is a rollup of fixes for System Center Service Manager 2010 and supersedes Cumulative Update 3 (CU3), Cumulative Update 2 (CU2), and Cumulative Update 1 (CU1). CU4 contains a superset of the… Read more

Hotfix: The System Center Service Manager 2010 Active Directory Connector does not synchronize new updates after you switch domain controllers

We just published this Hotfix and KB article so if you’re seeing issues with the Active Directory Connector when DCs switch over or a DC is restored from backup then this one’s for you: This article describes a hotfix package that resolves an issue in Microsoft System Center Service Manager 2010 Service Pack 1 (SP1).  … Read more

A hotfix is now available to let you add or remove rights for an operation in profiles to accommodate custom types that were added to the System Center Service Manager 2010 environment

Authorization is required to manipulate objects such as queues and work items in Microsoft System Center Service Manager 2010. These authorizations are managed by using profiles. A profile is a collection of items that are used for authorization. For operations such as create, read, update, and delete, the following structure is used for the items… Read more