Support and roadmap for CSPP, IT GRC, and AAW

We’ve been thinking about posting this information for a while now but Thomas Ellermann beat us to it 🙂 Thanks Thomas for compiling this information! The Solutions Accelerator Team (SAT) created many compelling solutions for the System Center suite of products. The team, however, was disbanded last year causing many of their solutions to lose sponsorship. As… Read more

Frequently Asked Questions: SCSM 2010 International

How many versions of SCSM 2010 exist?There are two editions of SCSM 2010: English and International. Which languages are supported by international version of SCSM? International version supports English and is localized to 10 more languages: Chinese Simplified Chinese Traditional French German Japanese Italian Korean Portuguese (Brazil) Russian Spanish How can I install SCSM supporting… Read more

Announcing System Center Service Manager 2010 International RTM!

The Service Manager team is very pleased to announce the availability of Service Manager 2010 International Release! This release contains the localized version of SCSM 2010 and supports the following languages: Chinese (simplified) Chinese (traditional) English French German Italian Japanese Korean Portuguese (Brazilian) Russian Spanish You can download the 180-days Evaluation Version from Microsoft Download… Read more

Introduction to the Data Warehouse: Custom Fact Tables, Dimensions and Outriggers

So you’ve deployed the data warehouse and tried out the reports but now you want to want to make it your own. You may be trying to recreate some reports you’ve been using forever and now need to run them against the Service Manager platform, or perhaps you simply want to take full advantage of… Read more

System Center Service Manager Test Drive Now Available!

We’ve put together a hosted virtual machine environment for you to test drive System Center Service Manager! You can access it through a browser and even save state so you can come back to it later!   We’ve put together a demo walkthrough step-by-step guide to give you a quick tour of the product.  The… Read more

Announcing the Service Manager Plumbing Management Solution

Hi everyone,   Since releasing Beta1, we have received feedback from our customers that they are facing increasingly high cost in terms of maintaining their plumbing system. This has also been experienced by some of the SM team members. In view of this strong demand, we have decided to ship a new solution in SMv1:… Read more

The System Center Platform in Service Manager Part 3: The Data Access Service

The System Center Platform in Service Manager Part 3: The System Center Data Access Service This is a continuation of the ‘The System Center Platform in Service Manager’ series.  Previous posts: The System Center Platform in Service Manager Part 1: Introduction The System Center Platform in Service Manager Part 2: The Model-Based Database The System… Read more

New SCSM Forum contest!!!

Microsoft System Center Service Manager Product team is starting a contest for the posters to the SCSM Forum. This Contest starts at 12:01 a.m. Pacific Time (PT) on February 24, 2009 and ends at 11:59 p.m. PT on March 24, 2009. Write your post and win the prize! Please see the detailed rules of the… Read more

Welcome from the Service Manager Team!

  Wow. It’s hard to believe we’re finally here. As you’ve seen by now, System Center Service Manager Beta 1 has been officially released!   This Beta represents the first public release of the product on the new OM-based architecture. There is a completely new setup, integration with AD and Configuration Manager, full incident management, new… Read more

Service Manager Beta 1 Available!

We’re pleased to announce that the Service Manager Beta 1 is available! For more details, see this post on the System Center blog. To begin using the product, access Microsoft Connect and fill out the nomination survey. Once you’ve completed the survey, you will see the Service Manager beta connections page, which provides links and instructions for downloading. We have… Read more