Fixing Service Manager Data Warehouse registration Information

Mihai Sarbulescu, Support Escalation Engineer from Romania, has written a cool blog post on troubleshooting and fixing Service Manager Data Warehouse registration issues. The blog post includes a small Tool that might solve your DW issue so if you haven’t seen it then you should definitely check it out. You can read the post here:… Read more

System Center Service Manager 2012 Unleashed Book Now Available

Today System Center Service Manager 2012 Unleashed has been published. This is the second Service Manager book in the very popular Unleashed series of books from Sams Publishing.   This book is full of “why” and “how to” content around Service Manager. It is a comprehensive resource that will help you automate and optimize all… Read more

Become a Member of the System Center Service Manager Agile TAP!

[Update] Please contact for any queries related to Service Manager Agile TAP program. —– Hi folks! My name is Filippo Seracini and I am a new PM in the Service Manager team…Nice to meet you all!! I am super excited to announce that we are expanding the SM Agile TAP to include more members…. Read more

Service Manager now supports SQL Server 2012 Service Pack 2

Hi folks, we know that some of you have been waiting for this announcement, so here it is! Service Manager 2012 R2 now officially supports Service Pack 2 for SQL Server 2012. There are several important improvements available with SQL Server 2012 SP2 update, and now Service Manager 2012 R2 customers can leverage those in their… Read more

How Service Manager can throw an XML spanner in the Orchestrator works

~ Brian McDermott One of the beautiful things about getting the whole System Center 2012 suite rather than an individual product is how you can integrate them together to make them much more than the sum of their parts. So you may have gone and set up Service Manager to integrate it with Orchestrator, and… Read more

Share your thoughts – On Demand Data Warehouse MP Sync

Management pack synchronization, MP sync for short, is a key component of the Data Warehouse in Service Manager. The synchronization of management packs from the Service Manager management server to the Data Warehouse (DW) is responsible for defining the content of the data in the DW. The figure below shows an overview of how MP… Read more

Service Manager Customer #LyncUp #Ninja Style

Hello I am Kathleen Wilson a Datacenter and Cloud Architect at Microsoft.  We have had some organizational changes at Microsoft which has impacted this monthly call in the past and I apologize for this and I will be leading these calls moving forward.  Thank you all for attending our monthly #LyncUp calls and welcome new… Read more

HELP! A Datawarehouse Load job is failing with Event ID 33503!

By Larry Mosley, Senior Escalation Engineer I was troubleshooting a new Data Warehouse Load job failure, that was particularly difficult to find the root cause of and want to share this information to help others more quickly find resolution. I was seeing event 33503 error in the Operations Manager event log on the Data Warehouse… Read more

Window display issue after detaching extended screens

Hey folks, we recently had a bug come through to us via Connect informing us of a Positional Memory Issue in Service Manager. The issue was originally reported by one of our customers and impacts all 2012 versions of Service Manager. Josh Perez and Jeffrey Fanjoy from our support team, being the awesome SM detectives… Read more

Update Rollup 3 for System Center 2012 R2 Service Manager is now available

Update Rollup 3 for System Center 2012 R2 Service Manager has been released and is now available for download. Details regarding the issues fixed in this update rollup as well as download and installation instructions can be found in the KB article below. 2962041 – Update Rollup 3 for System Center 2012 R2 Service Manager… Read more