Removing a Service Manager WorkItem using native PowerShell cmdlets and confirming what happens to the user relationship

Hi everyone, this is Austin Mack from the Microsoft Service Manager support team. Recently I was asked how to remove a Service Manager WorkItem (Incident, Service Request, Change Request, Release Record, Problem). I was also asked to verify that the relationships associated with the WorkItem did not get orphaned. Service manager relationships have two end points, and if… Read more