Service Manager #LyncUp calls

We are currently heads down working towards the System Center 2016 launch. As such, on June 24th, we sent out a cancellation notice for the Service Manager #LyncUp calls, with the plan to resume it post System Center 2016 GA (General Availability). Meanwhile, it has been brought to our attention that on August 16th, a few… Read more

Update 3 is available for the System Center 2012 R2 Service Manager Self-Service Portal

We are pleased to announce third cumulative update for new HTML5 Self Service Portal and it can be downloaded from here.  As this is cumulative update, you can either install this update directly on RTM Release or even if you have update1  or update2 installed on RTM. Please note that this release is independent of… Read more

Our February Service Manager #LyncUp Call is Available for Download.

The February call covered, we had over 110 participants and a lively audience, as always. Chris Ross and Will Udovich as our special Partner guests and presented/demoed  Cireson’s new Portal as well as their other amazing addins from the Cireson Platform Service Manager UR9 re-release Technical Preview 5 Highlights Improved data processing Improved console performance… Read more

Announcing support of SQL 2012 SP3

Hi everyone. This is just a small post to make an announcement. As some of you were waiting to upgrade your SQL servers, the Service Manager 2012 R2 with Update Rollup 9 installed, now officially supports Service Pack 3 for SQL Server 2012. We have done a fair amount of validation to make sure that… Read more

Service Manager UR9 re-release – status

[Current State – 18th Feb 2016, 11AM IST] New patch for Update Rollup 9 is now available for download. [State – 15th Feb 2016, 11AM IST] Beta testing is in progress. No issues have got reported so far, if this trend continues, then the re-release will happen by Wednesday (17th feb). [State – 12th Feb… Read more

Update is available for the System Center 2012 R2 Service Manager Self-Service Portal

We are pleased to announce second cumulative update for new HTML5 Self Service Portal and it can be downloaded from here.  As this is cumulative update, you can either install this update directly on RTM Release or even if you have previous update installed on RTM. Please note that this release is independent of Service… Read more

Update Rollup 9 for System Center 2012 R2 Service Manager is now available

Update Rollup 9 for System Center 2012 R2 Service Manager (SCSM 2012 R2 UR9) is now available to download. For complete details including issues fixed, installation instructions and a download link, please see the following: 3129780 – Update Rollup 9 for System Center 2012 R2 Service Manager (https://support.microsoft.com/en-us/kb/3129780) 3134286 – Update for System Center R2… Read more

Service Manager Lync Up call available

Happy New Year! Our first Service Manager #LyncUp Call for 2016  is now available for download.  Even though SCU was also on, our call was well attended by our customers and partners. The January call covered the following topics:   Cased Dimension’s Management Pack introduction: Thank you to the Managing Director Liam Murray for his… Read more

Have you tried SM 2016 TP4?

Hi everyone, Service Manager 2016 Technical Preview 4 (TP4) is available for download and you can get it from here.   It’s a preview release for upcoming  Service Manager 2016 which you can test in your deployments and get yourself prepared before the final release. TP4 brings in many new features which can help in… Read more

Service Manager December 2015 #LyncUp Call available for download

It has been 2 months since I hosted this call, with a crazy work travel schedule, I really missed hearing from all our great Service Manager Customers.  Our call on Tuesday was well attended and Harsh Verma filled the agenda by covering: ·         Service Manager Technical Preview 4 ·         New HTML Portal ·         What’s in… Read more