KB: Configuration Manager 2007 client operations fail after you install a May 2017 security update for Windows Server 2008 R2

We have released a new KB article Configuration Manager 2007 client operations fail after you install a May 2017 security update for Windows Server 2008 R2 which contains a solution to the following issue: Client-related operations fail in an installation of Microsoft System Center Configuration Manager 2007 that has the server locator point (SLP) role… Read more

Troubleshooting Service Manager work item (Incident, Change Request, Service Request) status stuck on “New”

Any time we see newly created work items stuck with a “New” status, it generally means that the Service Manager workflows are not processing or are processing slowly. Monitoring the “Minutes behind” of each workflow can be a useful method of troubleshooting. The following web page has good troubleshooting tips and a SQL query that… Read more