A new Knowledge Base article has been published that describes some of the basic information you should gather before opening a case for Azure Automation with Microsoft product support. This information is not required, however it will help Microsoft resolve your problem as quickly as possible. You can find the complete article below.
3178510 – Data to gather when opening a case for Microsoft Azure Automation (https://support.microsoft.com/en-us/kb/3178510)
J.C. Hornbeck, Solution Asset PM
Microsoft Enterprise Cloud Group