KB: Event ID 33601 when you process an SLA workflow in Service Manager

When you are processing a Service Level Agreement (SLA) workflow in System Center 2012 R2 Service Manager (SCSM 2012 R2), the following error may be logged in the Operations Manager log:

Log Name: Operations Manager
Source: SMCMDB Subscription Data Source Module
Event ID: 33601
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: ComputerName
Description:
The database subscription configuration is not valid.
The following errors were encountered:
Exception message: Subscription configuration error. Error reading TargetType element. Error message: Invalid TargetType attribute specified. Target type id 9bc85fd0-934c-bfdb-9643-63779a0f3742 must be either abstract or first non abstract base type.
One or more subscriptions were affected by this.
Subscription name: WorkflowSubscription_9d183789_7944_49f2_b5fe_2d8f77ad6ddc
Instance name: SLA Workflow Target: DisplayName
Instance ID: {69CBC824-AA85-B123-58C3-A46F97E54BF7}
Management group: ManagementGroup

This can occur when the Service Level Objective (SLO) has been configured to use a derived class. For example, assume that you create a new class that is based on the Service Request class and that it is named SRNewClass. When you create a Service Level Objective and you select SRNewClass from the “Class” section on the General tab in the wizard, event ID 33601 is returned during the workflow process.

For complete details as well as a work around, see the following:

3171966Event ID 33601 when you process an SLA workflow in Service Manager (https://support.microsoft.com/en-us/kb/3171966)

 

J.C. Hornbeck, Solution Asset PM
Microsoft Enterprise Cloud Group

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

This can occur when the Service Level Objective (SLO) has been configured to use a derived class. For example, assume that you create a new class that’s based on the Service Request class and that’s named SRNewClass. When you create a Service Level Objective, and then you select SRNewClass from the “Class” section on the General tab in the wizard, event ID 33601 is returned during the workflow process.