An in-depth look at grooming in Microsoft System Center Service Manager: Part 3

~ Scott Walker | Senior Support Escalation Engineer In the first installment in this series, I discussed a few items related to grooming. In Part 2 we focused on the Internal Job History which keeps track of which grooming jobs ran, when they ran, and whether or not they completed successfully. Now in our third… Read more

Update Rollup 8 for Microsoft System Center 2012 R2 Service Manager is now available

System Center 2012 R2 Service Manager Update Rollup 8 (SCSM 2012 R2 UR8) has been released and is now available for download. The KB article below describes the issues that are fixed in UR8 as well as download and installation instructions. For complete details please see the following: KB3096383 – Update Rollup 8 for System… Read more

Announcing new HTML5 based Self-Service Portal

Update –  05/11/16 – Update 3 for Self Service Portal Available here 01/27/16 – Update 2 (List of features & fixes)for Self Service Portal is available now – https://support.microsoft.com/en-us/kb/3134286 12/11/15 – Update 1 (List of features & fixes) for the Self Service Portal issues is now available – https://aka.ms/portalu1 . RTM Package for download is available here – https:/www.microsoft.com/en-us/download/details.aspx?id=49556 Installation Instructions here  – https://technet.microsoft.com/en-US/library/mt622142.aspx… Read more