Service Manager 2012SP1 UR4: Availability

Earlier today UR4 for Service Manager 2012SP1 was made available in the download center, and was recently removed. Out team realized today that no Debug Symbols were available for the MSI. Giving us no ability to support any issue that may occur.

We are asking everyone that has downloaded it as of now to please “NOT” install UR4 into your Service Manager 2012SP1 environments. If you have already installed the update, we ask you to please bear with us while we sort out the issue.

Speaking with the product team just moments ago, we are confident that we will have this fixed up and available soon.

We apologize for the delay of UR4, but will keep you all updated so please check back!


Christian Booth (ChBooth) | Sr. Program Manager | System Center