SCSM – Exchange Connector 3.0 RTM Released & Supported

At long last!  We have released a version of the Exchange Connector which has been thoroughly tested, passed on strict security audit process, and most importantly is officially supported!  It’s been a long time coming, but finally the day is here!

This version of the Exchange Connector is just an evolution of the Exchange Connector 3.0 RC where we have fixed a few bugs and added some security-related features.

In order to use the Exchange Connector 3.0 RTM you need to:

  • Have System Center 2012 SP1 – Service Manager Cumulative Update 2.  It is a prerequisite due to a workflow change required to support the new ability in the Exchange Connector to specify a Run As Account similar to the other connectors.
  • Uninstall Exchange Connector 3.0 RC first.  Do this by deleting all of the Exchange Connectors you have in the Connectors view (you might want to take screenshots of the properties dialogs or something to remind you of how to set everything back up again).  Then delete the Exchange Connector management pack from the Management Packs view.  Then delete the .dll in the Service Manager Program Files directory.

Please see the documentation included in the download package for all the other information you need to know.

The Send Email solution is no longer included in the Exchange Connector package.  We have moved it to the TechNet Gallery.  It is still not a supported solution.  We will work on productizing this at some point in the future.  Also, keep in mind that Patrik Sundqvist (MVP) has created a version of SendEmail for service requests that is also on the TechNet Gallery.

The Exchange Connector 3.0 RC download has been taken down now.  Exchange Connector 2.0 RTM is still available for customers that are using SCSM 2010, but that is still not a technically supported solution.  The Exchange Connector 3.0 RTM will not work on SCSM 2010.

Thank you to everyone for your testing and patience as this critical solution has evolved.

Here is the download location:

http://www.microsoft.com/en-us/download/details.aspx?id=38791