Free Training! Microsoft Virtual Academy Course for Service Manager 2012

Check it out.  Taught by yours truly.  Funny thing – I took the exams too and actually missed a question.  🙂


​In this course, we will discuss how the System Center 2012 Orchestrator and Service Manager components enable you to deploy, automate, update, and manage service offerings within your private cloud. Microsoft’s approach to self-service delivery will be discussed, and how System Center responds to end-user service requests. We will cover methods to challenging operational issues, and how using Orchestrator and Service Manager can allow the IT Pro to automate, standardize and offer self-service IT processes in the private cloud.