Deploy Microsoft Dynamics CRM for Outlook without an Internet connection using ConfigMgr


Today's blog post is about the steps required to "Install Dynamics CRM for Outlook without an Internet connection using ConfigMgr".

[NOTE: CRM 2016 for Outlook, Office 2016, Windows 10-x64 Client and ConfigMgr 2012 R2 SP1(CU2) are the versions used while creating this document.]

 

1.     Download Microsoft Dynamics CRM 2016 Client for Outlook from Microsoft Download center.

           https://www.microsoft.com/en-US/download/details.aspx?id=50370

2.     Download both x86 and x64 versions.

3.     Create two folders for each version like below.


4.     Extract both files in two different folders.

5.     Create the below folders with the exact name in both x86 and x64

dotNETFX

ReportViewer

SQLCE

SQLExpr

SQLExprRequiredSp

VCRedist

VCRedist10

WindowsIdentityFoundation

SQLSystemCLRTypes

 

6.      Download the Prerequisite files corresponding to each folders you created above.

dotNETFX

Microsoft .NET Framework 4 (Offline Installer (64 and 32-bit)) - NDP452-KB2901907-x86-x64-AllOS-ENU.exe


ReportViewer

Microsoft Report Viewer 2012 Runtime - ReportViewer.msi

 

SQLCE
Microsoft SQL Server Compact 4.0 SP1 (64-bit) - SSCERuntime_x64-ENU.exe

Microsoft SQL Server Compact 4.0 SP1 (32-bit) - SSCERuntime_x86-ENU.exe


SQLExpr

SQL Express 2012 Express SP2 x86 (32-bit, used by both 64 and 32-bit versions of Dynamics CRM for Outlook) - SQLEXPR_x86_ENU.exe


 SQLExprRequiredSp

SQL Express 2008 R2 SP3 - SQLEXPR_x86_ENU.exe


VCRedist

Microsoft Visual C++ 2013 Redistributable (64-bit) - 12.0.21005 - vcredist_x64.exe
Microsoft Visual C++ 2013 Redistributable (32-bit) - 12.0.21005 - vcredist_x86.exe

 

VCRedist10
Microsoft Visual C++ Redistributable SP 1 (64-bit) - 10.0.40219 - vcredist_x64.exe

Microsoft Visual C++ Redistributable SP 1 (32-bit) - 10.0.40219 - vcredist_x86.exe

 

WindowsIdentityFoundation
Windows Identity Foundation, Windows 7 (64-bit) - 6.1.7600.0 - Windows6.1-KB974405-x64.msu

Windows Identity Foundation, Windows 7 (32-bit) - 6.1.7600.0 - Windows6.1-KB974405-x86.msu

(Note: By default, Windows Identity Framework (WIF) is already included with Windows 8)

 

SQLSysClrTypes.msi
SQLSysClrTypes.msi (32-bit) - SQLSysClrTypes
SQLSysClrTypes.msi (64-bit) - SQLSysClrTypes

(Important: After downloading the file, you must rename it according to the bitness of the client. Rename SQLSysClrTypes.msi to: SQLSysClrTypes_x86.msi for the 32-bit client; SQLSysClrTypes_x64.msi for the 64-bit client.)

 

7.     After downloading all the files, the folder structure will look like below for each x86 and x64 version of CRM 2016 Client.


 

8.     Create two Custom Global Condition to confirm the Outlook version installed on the machine. This will be used as a requirement in the Application Deployment Types.


 




 

9.     Create an Application in ConfigMgr.


10.   Add a deployment type for x64 - CRM2016 Client installation to the Application.


 

11.   Deployment Type Properties may look like below for x64-Install-CRM2016Outlook


 




 

Command line used above : SetupClient.exe /Q /l "%SYSTEMDRIVE%\Temp\CRM_2015_Install.log"


Used MSI Product Code for detection. {0C524D20-1409-0080-8A9E-0C4C490E4E54}


 

Used the above created Global Condition x64-Outlook-Office16 for x64 Deployment Type as requirement.



 

 12.  Deployment Type Properties may look like below for x86-Install-CRM2016Outlook




Command line used above : SetupClient.exe /Q /l "%SYSTEMDRIVE%\Temp\CRM_2015_Install.log"


Used MSIProduct Code for detection. {0C524D20-1409-0080-8A9E-0C4C490E4E54}


Used the above created Global Condition x86-Outlook-Office16 for x86 Deployment Type as requirement.



13.   After creating the application Distribute the content to the Distribution Points and make sure the Content Distribution Progress shows as "Installed" and deploy the application to a client machine.

14.   Once the client installed the CRM for Outlook Successfully, it will have the Installation Logs under "%SYSTEMDRIVE%\Temp" as below.


15.   In case of failures, you can refer the CRM_2015_Install.log for errors.

  

 

Senthilkumar Pandurangan

Support Escalation Engineer | Microsoft System Center Configuration Manager

 

Disclaimer: This posting is provided "AS IS" with no warranties and confers no rights

 

Comments (3)

  1. Arun Kumar says:

    In sccm 2007 , CRM installation is getting failed due to loose files..any solution??

  2. Steve says:

    Fabulous, thank you!

  3. Elad Cohen says:

    Hi
    note:CRM 2016 for Outlook, Office 2013, Windows 7SP1-x64 Client and ConfigMgr 2012 R2 1606 . IE 11

    when i try to install i get An Error :
    Error| You cannot use a version of Internet Explorer that is earlier than Internet Explorer
    Info| Currently unsupported version is Internet Explorer 0.

    I try do go whit this guide but its not working for me
    https://dynamicsofdynamicscrm.com/2016/03/23/issue-resolution-300th-postcrm-2015-outlook-plugin-fails-to-install-currently-unsupported-version-is-internet-explorer-0/

    and i think because the SCCM is using “SYSTEM” USER
    when you Reset Internet explorer you are Reset it for the Domain User not the System user.

    HELP !!

    Thanks

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