If it sounds too good to be true…


old-telephone There is nothing like coming in in the morning, checking the news, and finding out that your home VOIP Telephone provider went out of business with NO NOTICE AT ALL.

Grrrrr.

I signed up for SunRocket last April, at the killer price of $199 for 2 years (a little over $8/month).  The service has worked great over that time, and I convinced most of my family members and my co-worker to sign up.  The phone has been acting a bit finicky over the last few days, and then I come in to see CNN reporting:

SunRocket appears to shut Net phones

No. 2 supplier of Internet phone services said to close its business without providing advance notice to its 200,000-plus customers.

Also covered on Gigaom, NY Times, and on this former employee’s blog.

With Vonage being sued by Verizon, I don’t want to get involved with another mess, so I called up Comcast and added phone service to my existing Internet and TV service.  It will end up costing me $2 more a month, and will work with the actual phone jacks in my house.  I was fortunately able to get an appointment for (free) installation on Thursday morning, and I would have to imagine that there will be a deluge of such requests as more and more people find out that their service provider went out of business WITH NO WARNING.

I’ll leave you with the message I received when calling SunRocket up this morning…

“We are no longer taking customer support or sales calls. Goodbye.”

Comments (7)

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    I am using AT&T CallAdvantage.  It’s a little higher priced than most of the competition, but it has been working well for me.  If AT&T goes out of business, the internet will go dark.

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