I signed up for SunRocket last April, at the killer price of $199 for 2 years (a little over $8/month). The service has worked great over that time, and I convinced most of my family members and my co-worker to sign up. The phone has been acting a bit finicky over the last few days, and then I come in to see CNN reporting:
No. 2 supplier of Internet phone services said to close its business without providing advance notice to its 200,000-plus customers.
With Vonage being sued by Verizon, I don’t want to get involved with another mess, so I called up Comcast and added phone service to my existing Internet and TV service. It will end up costing me $2 more a month, and will work with the actual phone jacks in my house. I was fortunately able to get an appointment for (free) installation on Thursday morning, and I would have to imagine that there will be a deluge of such requests as more and more people find out that their service provider went out of business WITH NO WARNING.
I’ll leave you with the message I received when calling SunRocket up this morning…
“We are no longer taking customer support or sales calls. Goodbye.”