Hi, Richard Mascarenhas here and I wanted to mention an issue you might run into when adding a Windows Server 2008 R2 SP1 Core computer to System Center Virtual 2012 Virtual Machine Manager (VMM). When adding a Core computer you may see the following error:
Agent communication is blocked. On server <HOST_NAME>, the version of virtualization software or the VMM agent is unsupported.
You may also see the following error when installing Microsoft Visual C++ and then the VMM agent manually on the Windows Server Core system:
"The subsystem needed to support the image type is not present"
Typically this will occur if the ServerCore-WOW64 feature is not enabled on the computer running Windows Server Core.
To enable the ServerCore-WOW64 feature, complete the following:
1. Logon to the Server Core computer as an administrator.
2. Run the following command exactly as shown:
DISM.EXE /online /enable-feature /featurename:ServerCore-WOW64
NOTE: The feature name ‘ServerCore-WOW64’ is case sensitive.
3. Restart the computer when prompted.
Once restarted, try to add the Core server as a host to VMM again. This should fix the issue but if it still fails, install the correct version of Microsoft Visual C++ and then the correct VMM agent manually on the Windows Core server and then try adding the core server to VMM again. Both Microsoft Visual C++ and the VMM agent are found in the location C:\Program Files\Microsoft System Center 2012\Virtual Machine Manager\agents\amd64.
Richard Mascarenhas | Support Engineer | Microsoft CTS Management and Security Division
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