I noticed this weekend that the directions for the SCVMM MPS Reports utility are incomplete. The only instructions that come with the utility are the ones on the download site that tell you how to download and run the tool:
INSTALLING THE MPS REPORTING TOOL
>>>To install the MPS Reporting Tool
1. Download the file MPSRPT_SCVMM.exe.
2. Copy the file to the computer on which you want to diagnose problems.
3. Open an elevated Command Prompt window with administrative privileges, and then run MPSRPT_SCVMM.exe., or right-click MPSRPT_SCVMM.exe, and then click “Run as Administrator”.
4. Accept the End-User License Agreement (EULA).
By default, the MPS Reporting Tool is installed in the %SystemRoot%\MPSReports\VirtualMachineManager folder.
Our own Mike Briggs shared with me his template that he sends to customers that fully explains the steps needed to use the SCVMM MPS Reports so I thought I would share this with the rest of you here. If you ever need to collect MPS Reports for Virtual Machine Manager then these are the steps to follow:
How to use MPSRPT Tool for VMM 2008/R2
Download MPSRPT.exe to local machine and run it from the local machine.
1. The MPSRPT can be downloaded from the following link: http://www.microsoft.com/downloads/details.aspx?FamilyID=4e3dc013-c299-4b80-9735-64a8b9fa60c7&displaylang=en
2. You need to accept the License Terms to install
3. The tool will be installed to %windir%\MPSReports\VirtualMachineManager folder
1. Start tracing on all the machines (you should always get the trace on the VMM Server) that you want to collect the trace from:
a. Open an elevated command window and CD to %windir%\MPSReports\VirtualMachineManager\bin directory
b. Run “StartVerbose.cmd”
2. Once the StartVerbose.cmd has completed, reproduce the problem. When the problem has been reproduced, proceed to the next step.
3. Stop tracing and collect log files:
a. You only need to do this on VMM Server machine, make sure the account you logged on to the VMM Server has the admin privilege on all the machines where the logs need to be collected
c. Open a command window and CD to %windir%\MPSReports\VirtualMachineManager\bin directory
d. Run “mpsrpt.cmd /m:*”
Note: This command will collect data from all hosts and the VMM Server
e. Alternatively, use the following command to specify individual machines to collect data
f. Run “mpsrpt.cmd /m:vmm_server:host_server:”
4. Send the report
a. Read the readme.txt to see the list of information that are being collected
b. Find the cab files in %windir%\MPSReports\VirtualMachineManager\rpt\cab\[YYYY-MM-DD] folder
c. Send the latest cab file if you have more than one.
Hope this helps,
Steve Bucci | Senior Support Engineer