FAQ for System Center Mobile Device Manager 2008

We will update these FAQ as new issues arise, so check back frequently.   General Q: What is the level of integration between SCCM and SCMDM? A: There is currently no direct integration between SCMDM and SCCM, SCMDM is run standalone.   Q: What is Microsoft’s support policy  on running  SCMDM on VMWare? A: These…

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What’s coming in SCMDM SP1

Like all engineering groups at Microsoft, after shipping a version of a product, we move on to building the next version. And  like all other product groups, the SCMDM team is committed to delivering product updates that improve the quality and experience for our customers and partners. We continually focus on enhancing security, increasing reliability,…

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Troubleshooting device connection to the Device Management server

You are enrolled. The device resets and shortly afterward you see the checked “V” icon, indicating you have a successful VPN tunnel to the MDM GAteway. Yes!   Now you wait for that PIN policy to come down, or that software package… and nothing happens.    Hmmm… are we REALLY connecting to the VPN server? The VPNDiag…

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Remote Wipe Now and MDM Alerter troubleshooting – Part 2

In my last post I discussed the basics of Remote Wipe, and some steps to take to ensure if it is working or not.  In this second part, we will get more detailed on how to troublehoot Device Wipe.   1.      Troubleshooting with the Device Log Once you have confirmed that the conditions in 1-3(described in the previous post) are…

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Remote Wipe Now and MDM Alerter troubleshooting

Remote Wipe Now and MDM Alerter troubleshooting A key security feature of SCMDM is the ability to wipe a device remotely.  Often time is of the essence, so it is important to know if a wipe was successful or not. Here we will discuss how remote wipe works and how to troubleshoot it, Introduction Remote…

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Getting Started with SCMDM

At the risk of stating the obvious, System Center Mobile Device Manager (SCMDM) is a Version 1 product.  There are many opportunities that come with shipping a V1 product. The most important opportunity is for the team firs to identify the need for the product, it was clear to us that mobile devices were becoming an…


Welcome to the System Center Mobile Device Manager Product Team Blog

Welcome to our System Center Mobile Device Manager 2008 blog.  I encourage you to take this opportunity to connect to the Mobile Device Manager Product team, learn more about our products, and share your thoughts and opinions about enterprise mobility. Our team is looking forward to working with you to build a great community!  …

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