Troubleshooting “An unexpected error occurred” message when using Remote Web Access to connect to computers

[This post comes to us courtesy of Manish Kapoor from Commercial Technical Support] We occasionally come across scenarios where memory consumption on an SBS Server increases and this may cause the server to run slow. Additionally, some of the services/features may stop working correctly. You may find that trying to connect to computers or accessing… Read more

SBS 2008 Console May Take Too Long to Display Alerts and Security Statuses, Display Not Available, or Crash

[Today’s post comes to us courtesy of Damian Leibaschoff and Justin Crosby] Under certain conditions, the Windows SBS Console may show one or several of the following symptoms: The Other Alerts in the Home tab will show as “Not Available” The Console.Log may also contain exceptions like this one: [5164] 090620.094247.9164: Exception: ————————————— An exception… Read more

BITS, IAS, VSS and RRAS May Stop Responding on SBS 2008 With a Particular NIC Driver

[Today’s post comes to us courtesy of Justin Crosby and Damian Leibaschoff] We are investigating an issue with certain Intel PRO/1000 EB with I/O Acceleration network card drivers on Windows Server 2008 that can cause the BITS service to become unresponsive after a few hours to several days of operation. When that happens, the entire… Read more

SVCHOST May Spike the CPU

[Today’s post comes to us courtesy of Damian Leibaschoff, Justin Crosby and Chris Puckett] You may notice an issue where the Windows Update (WUAUSERV) service will be spiking one of the logical CPUs on servers running Exchange 2007 with automatic anti-spam updates turned on. This will include any SBS 2008 installation where Forefront for Exchange… Read more

SBS 2008: Released to Manufacturing!

On behalf of the SBS team, I am extremely pleased to announce that Windows Small Business Server 2008 software has been finalized!  Today both SBS Standard and Premium are being released to manufacturing, which means we begin the process of finalizing international versions, creating media, building packaging, delivering the product to distribution channels and handing… Read more

SBS 2008 How-To Information on David Overton’s blog

For some great SBS 2008 “how to” guidance, be sure to check out David Overton’s blog.  SBS 2008 Install process (in pictures) How to change spam settings on Exchange 2007 / SBS 2008 to enable some / all / more spam to be delivered to an account for analysis Once SBS is set up, how to… Read more

SBS now has a Best Practices Analyzer!

The Microsoft Windows Small Business Server 2003 Best Practices Analyzer examines a server that is running Windows Small Business Server 2003 (Windows SBS) and presents a list of information and errors that administrators should review. The Windows SBS Best Practices Analyzer examines the server and collects configuration information from many sources including: Active Directory Windows… Read more

Running Low on Virtual Memory and Excessive Page File Usage

[Today’s post comes to us courtesy of Shawn Sullivan] If you are experiencing the following symptoms, then check the value for the HeapDecommitFreeBlockThreshold registry key found under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager. You are receiving virtual memory errors like the one below.“Your system is low on virtual memory. Windows is increasing the size of your virtual memory paging… Read more