Unable to connect to Windows 7 SP1 client on a SBS 2011 Standard or SBS 2011 Essentials domain after it has been updated with RDP 8 update

[Today’s post comes to us courtesy of Rituraj Choudhary and Manish Kapoor from Commercial Technical Support]

After you have applied updates from KB 2574819 and 2592687 to enable Remote Desktop Protocol 8.0 on a client running Windows 7 Service Pack 1 on a Small Business Server 2011 Standard or Small Business Server 2011 Essentials domain, you may not be able to connect to it with the following error:

clip_image001[4]

Additionally, if you try to RDP to this client internally (within the domain), you may see this error:

clip_image001[6]

This issue may occur because in the Inbound Rules of Windows Firewall with Advanced Security, the rule Remote Desktop – RemoteFX (TCP-In) is not enabled on the client.

To enable this rule, click Start, and then type Windows Firewall with Advance Security.

clip_image001

Open Windows Firewall with Advanced Security and enable the rule Remote Desktop – RemoteFX (TCP-In) .

clip_image003

Enabling this rule should fix the RDP connectivity issue.