[Today’s post comes to us courtesy of Justin Crosby from Commercial Technical Support]
A couple weeks we published an article on how to add an additional email address to an O365 account. When you receive email for a user with multiple email addresses, the To line will always display the primary email. For Example, let’s say you have a user named Don and his email is Don@contoso.com. He also has a secondary email address of Sales@contoso.com. When Don looks at his email in Outlook, mail sent to Sales@contoso.com will appear to have been sent to Don@contoso.com.
In some cases people want to know exactly what address an email was sent to. You could always look at the headers, but this is cumbersome. A better way to handle this is to create an Outlook rule.
To do this in Outlook 2010:
- From the Home tab click Rules > Create Rule…
- Click the Advanced Options… button.
- Check the with specific words in the message header checkbox.
- Click specific rules link and the secondary email you wish this rule to apply to. In this example I entered firstname.lastname@example.org.
- Click Ok and then Next.
- From here you can decided what you want to do to the message. Common options would be to move it to a folder or to assign it a category. You can even apply multiple actions. In this example I am just going to move the message to a folder I created named Sales.
- Click Finish.
Now when you receive email sent to the secondary address(es) this rule will run and apply your custom action to it.