But my server IS a Small Business Server: 940318

[Today’s post comes to us courtesy of Justin Crosby]

Hello Readers,

We have noticed a new issue with a missing registry key in Microsoft Windows Small Business Server 2003.   The key that is missing is HKEY_LOCAL_MACHINESOFTWAREMicrosoftMicrosoft Integration5717D53E-DD6D-4d1e-8A1F-C7BE620F65AA.  When your server is missing this key most of your SBS 2003 wizards will fail to run.  Here are the most common symptoms of this issue:

  • When you run certain Small Business Server 2003 Wizards, they fail with: “This wizard can only be run on a Small Business Server computer.
  • SBS Backup Wizard will not display the retention selection screen
  • SBS Backup Wizard will fail with:  “An unexpected error occurred (80070057) The parameter is incorrect.

To resolve this issue you must restore or rebuild the missing registry key.  Microsoft has developed a hotfix that will automatically rebuild this key on your Small Business Server.  To acquire this fix call Microsoft Support and ask for hotfix 940318