Skype for business- How to take SQL profiler tracing for a specific SPROC

This document may be helpful when setting up SQL profiler tracing on Lync/SFB servers. Identify the Lync SPROC which is possibly causing the issue. You can find the SPROC reference normally in User service CLS logging /queries etc. Navigate to backend SQL database and make a note of the SPROC name. Open SQL server profiler on…

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Unable to filter Polycom user agent in Call quality Dashboard (on-prem)

Skype for business CQD on-premise deployment by default will not add the category for third party endpoints. Following article may be helpful for adding a new category for third party endpoints. When you try to add a user agent filter in CQD dash board, you may see the message like ‘ we could not find…

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Skype for business 2015 – Call quality dashboard (CQD) troubleshooting tips

This document may be helpful for troubleshooting CQD installation and configuration related issues. I have captured few common issues observed during CQD deployment and configuration. CQD installation failure with Error -2147217900 (QoEArchive): Above error will be logged when a previous instances of QoEarchive database files (mdf,ldf) available in the installation directory. Check the installation directory…

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Skype for business 2015 – Limit fabric tracing logs growth

Skype for business server fabric traces are enabled by default. You can find the fabric traces in following location; C:\ProgramData\Windows Fabric\Log\Traces. There is a possibility, some strange fabric issues can fill up your system drive space. Following article may help you to reduce the fabric traces to one day. Take a backup of the ‘ClusterManifest.Xml.Template’…

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Skype for Business 2015 Server- Default SQL instance with custom ports – Failover test

This article may help you to understand the behavior when setting up SFB 2015 EE pool backend with default SQL instance and custom SQL ports and paired. The idea was to test the CMS failover and DR with above setup. Topology : Two SFB 2015 EE pools. They are paired to each other. Backend server…

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Skype for business – Response group workflow list timeout in control panel

I have recently worked on an issue where RGS workflow list is not loading in SFB control panel, this post may be helpful for reference. When you click on the workflow under RGS, it will wait for few seconds and timeout. RGS deployment logs will report following exception when you access the workflow from Lync control…

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Skype for business contact card with extension

This article may help you to understand the client behavior when adding extension in skype for business 2016 contact card. I have installed SFB 2016 version 16.0.4266.1001 and SFB 2015 CU3 as backend. I have added a line URI with extension in following format in Active directory. I do have normalization rules to translate the…

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Skype for business mobile client distribution group (DL) expansion insights

This article may be helpful for reference. I have used Skype for business 2015 server, ARR reverse proxy and Skype for business windows mobile client for the testing. Exchange DL name is empl@domain.com. I have separated DL expansion process in to four sections. Authentication When a user signed in to Skype for business mobile client,…

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Lync 2013 – ARR reverse proxy – Troubleshooting Tips

This blog may help you with troubleshooting Lync mobility connectivity failures and Lync external autodiscover issues. I have divided troubleshooting steps in to four different categories. Network, Firewall and DNS Try to resolve Lyncdiscover.domain.com externally and make sure that it is pointed to the correct IP address. Do you have NAT rules configured for reverse…

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Lync 2013 resource forest deployment with manual sync – Part 4

F) User Behavior and Testing  Let me test the user behavior in user forest. Login to fabrikam forest machine with domain user ID and password. Launched Lync 2013 client and enter SIP URI enabled in resource forest ; You may get certificate warning at first time. Select always trust this server check box as below. …

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