2 Free VOIP Training Webcasts for Partners from TechEd’s Top Speaker!

Introduction to Response Point Analysis with Wireshark (Part 1 of 2)October 6th, 2009, 9:00 – 10:00am PDTMRP01PAL Registration URL: https://training.partner.microsoft.com/learning/app/management/LMS_ActDetails.aspx?UserMode=0&ActivityId=552695 This online seminar provides the foundation for troubleshooting Response Point communications with Wireshark, the open source analyzer, or other analyzer products. Beginning with the troubleshooting methodology and the tips/tricks to locating the cause of network…


Answers on Telephonation.com

Response Point is designed to be easy to use and manage, but that doesn’t mean you won’t have any questions.  We try to cover as many of the basics as we can on our web site (and our blogs), but often it’s easier to ask those questions from people in the community, other users like…


Books We Are Reading … :)

   Well sort of…  Actually we are working on some small projects here in Redmond with Ray Horak. Ray’s a very savvy technologist with a focus on the telecom space. He is the author of some popular and well respected telecom books – a dictionary and a handbook on telecom and data communications. If you…


Internet Connectivity Evaluation Tool

Does your router work with Response Point?  Almost always the answer is yes – RP isn’t a terribly complicated addition to your network – but sometimes you’ll find older or poorly-made routers that can cause problems.  Fortunately Microsoft offers a simple online tool to help evaluate the functionality of routers.  Although it’s designed for home…


Technical Resources for Response Point

People ask us for more technical information about Response Point, so we want to remind you about series of documents we think will help: Deploying Windows SBS with RP Small Business Server configuration instructions for an optimized Response Point user experience. This technical document is written for the phone system administrator (VAR, SBO, or other…


Response Point XML API dev kit

Are you a developer who wants to make your own custom solutions on Response Point?  Microsoft doesn’t offer an SDK yet, but now Aastra has a free development kit that just might satisfy some of your need to build your own projects on top of Aastra’s Response Point phones. What can you do with the…


Wireless RP phones

Connecting an IP Phone to the Wireless Network? Yes, it is possible. Marta Barillas is a test engineer on the Response Point team, and she wrote these notes explaining how she was able to connect a normal Response Point phone to a base unit — wirelessly — using some low cost (about $40) add-on hardware….


Gadgets for your RP toolkit

Allen Miller, who’s been doing RP demos in front of many audiences lately, recommends a $25 Radio Shack gadget to help with your presentations.  Great minds must think alike, because by coincidence I recently bought the same thing for my presentations.  I also discovered through trial and error that you can do the same thing…