Open Mike at SMBNation

Wow, thanks for the fantastic crowd that showed up at SMBNation last night.  In addition to many of the regular RP fans, we were happy to see so many new faces of people who weren’t yet familiar with all things Response Point.  After a few opening remarks from our general manager, XD Huang, we turned…


.Local addressing in Sp1

Several of you have requested the ability to assign an internal email address when you configure Response Point to handle voice mail forwarding.  In all versions of Response Point, voicemails are autoforwarded from any SMTP server you specify.  This can be an external SMTP server (like the one that Yahoo! offers) or, obviously, it can…


Infoworld agrees we’re easiest

A new review just published in Infoworld compares Response Point to several other IP-PBX vendors and confirms we are far-and-away the easiest phone system.  Criteria RP Score Telephony 7 Management 9 Ease-of-use 10 Scalability 7 Setup 9 Value 8 That comparison on ease-of-use is especially significant relative to our competitors, none of whom scored higher…


Watch us at the Small Business Summit

Our team has been very busy over the past few weeks preparing for a several big announcements on Monday March 24th, the first day of the Microsoft Small Business Summit.  This is the same event where one year ago we first introduced Response Point with help from Bill Gates and many others. Now you’ll get…

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10 Things You Don’t Know About Response Point

I’m putting the finishing touches on the presentation I’ll be making at SMBNation’s  Response Point Deep Dive Webinar tomorrow morning (Jan 31).  I’m going to discuss 10 things I bet you don’t already know about Response Point.  Which things? Well, some of them are technical things (like interfacing with Small Business Server) and some are…

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Response Point and Small Business Server

If you run Small Business Server (SBS), you want Response Point to take advantage of the powerful event handling and remote monitoring capabilities that come with your system.  You already get integrated email, and we’ve hinted that more features are possible, but this week a bunch of new possibilities arrive now that we’ve released the…

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Password reset

I was setting up my Response Point system for a demo this morning and, ouch! discovered that the previous person had changed the default Administrator password.  What can I do?  And how, in general, does a small business owner deal with a forgotten password?  Small Businesses don’t have time for a fancy IT staff, and…


Craig Mundie’s Intercom Extension to Syspine Phones

While RP is designed for small business customers, we can’t prevent people from deploying RP in the household 🙂 One of our RP 1.0 customers is Microsoft’s Chief Research and Strategy Officer Craig Mundie. Craig personally set up the Syspine RP system himself for his home. This was  not a surprise as RP was designed…


Response Point is a paging system

Here’s a neat trick.  See those audio out jacks on the back of your Response Point base unit? Connect them to a speaker system (like, say, the speaker system your home or small office uses for music).  Dial 872 on any Response Point phone.   Your voice will be carried to your speakers — it’s a company-wide paging system!…

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