Ask Anna to speak for your company

When you add a person’s name to your Response Point directory,  there is a pleasant voice inside RP that speaks the name back to you.  It’s a computerized voice, usually referred to as TTS ( text-to-speech), and the one inside RP is world-class.  In fact, it’s the same voice used by Windows Vista, and referred…


More Aastralink SIP Trunking Bundle Details

Aastra has published more details about their new “SIP Trunking Bundle" we mentioned previously. The AastraLink RP SIP Trunking Bundle, available in the U.S. market only, is priced at just $1,799.99 MSRP and includes the Aastra designed Base Unit containing the Microsoft® Response Point™ software, and three Aastra Response Point 6753i RP phones. This is…


Answers on Telephonation.com

Response Point is designed to be easy to use and manage, but that doesn’t mean you won’t have any questions.  We try to cover as many of the basics as we can on our web site (and our blogs), but often it’s easier to ask those questions from people in the community, other users like…


Stuart Crawford is contagious

Well, contagious in a good way.  Nice words from RP user and MVP in Canada Stuart Crawford: I have to admit that I was skeptical of Microsoft Response Point in the beginning, however I am sold now.  It is a really good small business phone system.  This is something that I use every day in…


Barge-in on SP2

When we made SP2 available earlier this month, we were especially proud of our quick turnaround, offering a free upgrade with many valuable features only seven months after our previous update.  Because we’re a small team and we use the product ourselves, we listen carefully to everything we hear from our customers, and we think…

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ITExpo Training Presentation

Many people are asking us about how they can take the latest training sessions on Response Point.  The best technical training we’ve done recently was the presentation at ITExpo by Marta Barillas and Luis Esparragoza.  We’re hoping to offer a full video or podcast version of this training soon, but meanwhile you can download a…


Internet Connectivity Evaluation Tool

Does your router work with Response Point?  Almost always the answer is yes – RP isn’t a terribly complicated addition to your network – but sometimes you’ll find older or poorly-made routers that can cause problems.  Fortunately Microsoft offers a simple online tool to help evaluate the functionality of routers.  Although it’s designed for home…

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Video of John Frederiksen Keynote

The video is now posted.  Click here to view John’s keynote speech at last week’s ITExpo


John Frederiksen interview at TMCNet

Our new General Manager gave a short video interview at ITExpo this week: http://www.tmcnet.com/tmc/videos/default.aspx?vid=820 He talks about the need for innovation, our new SP2 release, and how we keep learning from customers.


Follow us on Twitter

We’re busy at ITExpo, taking a lot of photos and compiling other news related to our SP2 launch, but sometimes we don’t always have time to put it up on the blog right away.  If you’d like a more up-to-date view of how we’re doing, please follow us on Twitter:  https://twitter.com/responsepoint. Other members of the…