Entrepreneur and Response Point

The October 2007 issue of Entrepreneur magazine asked experts to predict the next big thing in technology. Look at this recommendation from expert Sanjeev Aggarwal, of AMI-Partners: The future of business communications is heading in the direction of VoIP, but it has been slow going for growing businesses in need of an easy-to-install, easy-to-use VoIP system. All that could…

Live from SMBNation

The Response Point team is here at SMBNation all weekend.  Stop by our table in the vendor marketplace and see us.  It’s crowded here, but don’t be shy. We want to meet you!


Using the Automated Receptionist

Brett asked the following question: Can you customize the auto attendant? I have clients that have a sales team, accounting team, and support team. They would want the auto attendant to route to one of the groups, which would be a hunt group of 4 to 5 phones. So if someone called and wanted sales…


Small Businesses are increasing telecoms spending

One of our team members pointed us this morning to an online newsletter by Fred Zimmerman, Texas Instruments’ Director of VoIP Customer Premises Solutions: A recent study by market research firm Infonetics asserted that telecommunications spending by SMBs would increase by 70 percent through 2010. That’s a pretty rapid increase and indicates serious market potential…

Help us test Response Point

Jayman Dalal, one of our testers, asks for your help putting the final touches on Response Point.  If you’d like to participate, please call any of the following phone numbers and leave voicemails for either Jayman or Doug Duchene (one of our developers).  Try to leave 3 separate phone messages, each in a different tone: normal (just speak with…

Communications products at Microsoft

Rich Tehrani, Publisher of TMC, posts his summary of the various communications products at Microsoft, including Response Point.  He notes that we have been going to small business customers to work with them as they try out our products. He’s right.  We have close relationships with several small businesses that are trying Response Point right…


Small Business Symposium on-going reaction

Jeff’s at SBS right now, super-busy doing presentations and now booth duty, so he can’t post as often as I know he’d like.  But here in Redmond, I’ve been pouring through the blogs and news as I continue to get up-to-speed on my new team. Virtual Generations asks the difference between OCS and Response Point, but…

Response Point

Microsoft Response Point is an easy-to-manage and easy-to-use small business phone system that will be available later this year. Our team is hard at work putting the finishing touches on it, and we can’t wait to tell you more.  Watch this space.