John Frederiksen joins the RP team

Response Point is Microsoft’s answer to bring our next generation voice communications solution to small business customers. We have successfully brought this product to market at the beginning of 2008. In the past 12 months, we learned a lot from working with our customers, OEM partners, and resellers. To scale RP as a real business, I’m pleased to…


Quintum gateways are shipping

Response Point customers who need easy connectivity to digital services like T1, E1, and PRI, or analog phones and their FXS ports, have some new options starting today, with the general availability of the Quintum Response Point gateways.  As we discussed back at the original announcement, these gateways give you the same easy-to-configure, auto-sensing functionality…

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Which industries are best in this economy?

Response Point digital service provider NGT, working with SMBNation,  is conducting a survey of Microsoft Partners.  The survey closes on Friday, December 19th, so hurry: you still have time to enter (and maybe win an iPod!). Meanwhile, NGT shared with us some early results of their polling that I thought was interesting.  Here’s how the…

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What Were 2008’s Hottest SMB Debuts?

Steve Hilton of the Yankee Group recently posted on his Phone+ Blog his list of cool items that hit the market in 2008. We’re glad to see that Response Point made the list! Here is what Steve had to say about Response Point: Microsoft Response Point for Very Small Businesses Microsoft told me even I could…

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Another Response Point book

Long-time Response Point friend Joe Schurman has completed a new book, Microsoft Voice and Unified Communications.  Featuring  Office Communications Server (all updated for the latest R2 release), and of course plenty of information about Response Point, this is a broader overview than Harry Brelsford’s book Cut the Strings (discussed here).  Joe’s the brain’s behind SmartVOIP…

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Going to CES?

The Response Point team doesn’t have an official booth or anything at CES (we’re saving our powder for ITExpo in Miami in February!)  One or two of our bizdev members might drop by the show, like we did last year, but the CES focus will be with our partners, like Packet8, who will have a…

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SMBPhone for Response Point in Canada

Our friends from SMBPhone, an aggressive new Response Point-focused business in Canada have just completed certification as a Response Point digital voice provider.  Some of the things you get with SMBPhone’s new SMB Digital Voice™ : $29.95 Digital Business Telephones Lines Competitive Long Distance (North America) Competitive International Long Distance Rates Free calling between offices…

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RP Webinar: Top 10 Tips for Success

Looks like there’s already a crowd registered for the December 10th Webinar featuring Tom Cross discussing: Top-10 Tips for Success – Show Me the Money – Response Point, Service Providers, VARs  (Part 3) This will bring all the services, solutions and concepts together into a “happy meal.” That is, there is more to owning a…

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D-Link and NGT partnering on VOIP

Response Point partners D-Link and NGT announced today that they’re working together on a co-marketing agreement to make it easier for customers to get a great end-to-end small business phone system, including hardware and voice service.  From the press release: The pairing of NGT Digital Voice phone services that connect directly to the D-Link® VoiceCenter…

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