Aastra, D-Link, or Syspine
2. Choose Your Service Provider:
Bandwidth.com, Cbeyond, NGT, Junction Networks, Packet 8, SMB Phone, TotalTel
3. Know the Response Point Peripherals:
Quintum for Gateways, ClearOne for speakerphones
4. Get Smart:
Read books – from Harry Brelsford and Joe Schurman
Take online training from the RP web
Take Microsoft Learning course #74-675
5. Stock Up:
Get a permanent demo unit at a discount from your OEM
Use it for demos and hot swap backups for your managed services
6. Get Involved in the Community:
Read the Response Point team blog; visit Telephonation.com; join the Response Point LinkedIn group
7. Market Yourself:
Get a Yellow Page ad in the TELEPHONE section; do a direct mail piece; put on an event; join local professional organizations
8. Get Those Leads:
Get to know your local Chamber of Commerce; know your local moving companies; Extend your SBS installed base with Response Point; investigate sba.gov for local angles and opportunities (i.e. monthly SCORE meetings…).
9. Sell the Solution:
It’s all about communication and collaboration. Leverage your SBS and Outlook skills with the client. Customize the RP toast with SP2, customize the auto attendant….
10. Manage that New Customer:
Deliver regular maintenance; sell remote management; network assessment health checks; Response Point customization. All are good ‘links of revenue' that add up overtime.