New Response Point web site

At last!  We have a new web site: the new and improved  http://www.microsoft.com/responsepoint is open to the world. Since the vast majority of customers see Response Point for the first time on our web site, our main goal of course is to make the best possible impression. Our original  site was designed like a brochure…

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Response Point now in Australia and New Zealand

It is great to see our partner D-Link expands Response Point product line into Australia and New Zealand. As shown in the pictures, there are lots enthusiastic people in D-Link’s RP VoiceCenter seminar. I’d love to learn if our magic blue button works well with New Zealand/Australian English.   http://www.thechannel.co.nz/index.php?option=com_content&task=view&id=448&Itemid=34    


The Microsoft TS2 Team and NGT Present – Telephony, VOIP, Digital Voice & Microsoft Response Point Webinars

    The Microsoft TS2 team with NGT present a December 9th Webinar:  Introduction to Telephony, VOIP and Response Point   Join us for this special webinar for our partner community to learn about telephony, VOIP and Microsoft Response Point from NGT, one of the first certified Microsoft Response Point provider. Come learn the basics of…

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Under the Covers : An In-depth Technical Review of AastraLinkRP : Webinar 12/4/2008

  Please note that Aastra Telecom will be hosting a technical training webinar on their Response Point solution,  AastraLink RP™ on Thursday, December 4th at 2:00PM EST.  The objective of this two-hour session is to provide attendees with enough background and instruction to set up and configure an Aastra RP system. It will also include…

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RP team blogger

If you haven’t noticed already, RP team member Robert Brown has revved up his blogging skills and written a number of interesting pieces over at his MSDN Blog.  Look at some of the articles posted lately: Quick Reference for making phone calls Branch Office with SP1 Forwarding voicemail to email Robert is our Group Program…

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RP Webinar on Telcomm

Tom Cross is doing a series of webinars for Response Point partners interested in learning more about telco.  His next one is Thursday, November 19th at 9:30am PST. He sent me a draft of the presentation and it looks very interesting, especially to those of us who think we know a fair bit about RP…

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Integrating OCS with SmartVOIP

Our friends at Evangelyze Communications, working with Quintum, have introduced a new product that lets you integrate Response Point with Microsoft Office Communications Server.  From the press release: This pairing eliminates long-distance phone charges between branch and remote offices of enterprise organizations through an innovative VoIP integration solution with Microsoft Response Point. Leveraging NET Quintum…

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Response Point Podcasts from Allen Miller

RPer of the Year, Allen Miller has started a new series of Response Point Podcasts.  Download them in iTunes (search for “Response Point”) or see the whole list at http://www.responsepointpodcast.com. The latest one includes a conversation about the RP Roadmap with Richard Sprague from Response Point Marketing.

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There’s full-duplex, and then there’s FULL-duplex.

Here’s a note sent by Response Point hardware partner, Clearone. By Mark G. Child It seems to me there is a fair amount of confusion out there surrounding the term “full-duplex.” And since we’re the audio experts, I thought an attempt to clear things up a bit was in order. First of all, some technical…

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