DPM - SMTP Server configuration error

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Hi all, I have received some calls from the partners wherein they have tried setting up the SMTP server configuration in DPM 2010 for notification and they have come across error :

Details: An authentication error has occurred when trying to connect to the SMTP server ID :518

This has more to do with the settings on your SMTP relay server or the username / password used for the authentication. I am using domain admin / exchange admin account so I have ruled out the username part. For the relay settings -

In my lab to work on this issue, I am using Exchange server for mail relay. The only thing that needs to be taken into account is the settings on the SMTP relay server.

Steps that I did in my lab -

  • Created a new Receive connector for DPM server (with specifying the IP address of the DPM server in the allow list)

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  • Make sure that anonymous permission is allowed
  • and WALLAH it works.
  • Send a test mail from your DPM server

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You can refer the article - https://msexchangeteam.com/archive/2006/12/28/432013.aspx (the same will work for Exchange 2010 also)

 

 

I hope this post will help people who are getting the same issues ID : 518.