SfB iOS Dialing behavior changes

Just wanted to give everyone a heads up about new behavior with the SfB iOS Application. After you upgrade to the Skype for Business for iOS application on your iPhone or iPad, you notice that +1 is now automatically added to the number entry field. This may cause a problem for customers who dial by using…

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Lync 2013 and Skype for Business 2015 Client RTPRTCP Changes

With the release of the April 14th, 2015 Lync 2013\SfB client patch (15.0.4711.1002) we introduced the idea of Multiplexed RTP\RTCP ports. This change was made to align with Web RTC standard and address NAT/FW traversal issues. What this means is that we will use a single UDP port for both RTP and RTCP when negotiating…

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Key Health Indicators for Lync Server 2013 and Skype for Business Server 2015 released!!

We have released some great Lync KHI guidance and resources. These resources include a KHI analysis workbook and KHI Guide. Key Health Indicators – Analysis and Definitions Workbook – excel workbook that will help analyze and crunch KHI collection data. Key Health Indicators Guide – this guide provides a sample process to operationalize, covers how…

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Lync 2013 Client: Users unable to logon from specific workstations

Recently, a customer came to me and asked if I could help them troubleshoot an issue with user logon. The symptom was that no users could logon with the Lync 2013 client from specific workstations. First thing I asked for was both the .etl and uccapi logs. I started with the UCCAPI logs and found…

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Federation Call Flow Skype for Business and Lync clients

We always have requests from customers and other engineers to do articles containing edge and federated call flows. While working with another engineer internally (we will call him Jasco J) we started debating and came up with various answers. Since we couldn't agree on an answer we decided to ping some other Lync experts (JimmyV,…

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Lync Client 2013 – Disable Customer Experience Improvement Program

We recently received a request from a customer asking if we could completely disable the CEIP and Lync Improvement Program options within the Lync 2013 Client. Although this can be done it is not recommended due to the fact of how much these programs help the product. But if required here are the registry keys…

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