Resetting CLS Configuration

I was recently working with a customer that was having problems with running CLS logging. When we ran any of the CLS commands we would get the error message below. We found that we would need to "Reset" the CLS configuration and see if that resolved the issue, which it did. When running the commands…


Lync for Mac 14.0.9 Released!

Announcing the release of Lync for Mac 14.0.9! Here are some of the issues addressed within 14.0.9 (Please read the release KB for more information): •             Substantial improvement in Desktop Sharing (~10x throughput improvement) •             Top few Watson crashes fixed •             Location Awareness (LIS server for location) implemented •             E-911 support implemented •             Ability to…


Lync 2013 Client – May 2014 Updates 15.0.4615.1001

Issues that the update fixes This update resolves the following issues: 2961173 – Incorrect emoticons in a conversation after you install Office 2013 SP1 or a later version of Lync 2013 2961174 – Update reports NMOS in QoE for calls between Lync 2013 and a Lync mobile client 2961175 – Cannot hear the voice in…

SQL Query – find FederatedPIC conversations

One of my customers recently needed to find out how many internal users were talking to users via Lync. I wrote the script below which can be edited for any Federated\PIC domain.   This will display both users in the conversation URIs and the Session time. If you just wanted a total count you…


Microsoft Lync for Mac 2011 14.0.8 Released!! Maverick support!!

Issues that the update fixes The update resolves the following issues: 2952676 – Delegate doesn’t receive notification when you set delegation by using Lync for Mac 2011 2952671 – Update enables Lync for Mac 2011 to run in Mac OS X Maverick


Lync 2013 iPad 2 iOS 7.1 AudioVideo Issue

The Lync 2013 for iPad client cannot place or receive audio or video calls when the client is hosted on iPad 2 devices that are running iOS 7.1. Microsoft is aware of this design issue and will address this problem in future builds of the Lync 2013 for iPad client.


Sample Lync Persistent Chat Archive Report

After receiving multiple requests for a way to report on Lync Persistent Chat Archive Data (from the mgccomp Compliance database) I decided to create this sample report. One problem with querying for this data directly from the mgccomp database is that the Persistent Chat rooms aren't listed by name and the Messages are in RTF format. This…


Lync 2013 Client March 2014 Update packages released!!

Microsoft has released an update for Microsoft Lync 2013. This update provides the latest fixes for Lync 2013. This update version is 15.0.4569.1508. Prerequisites To install this Lync 2013 update, make sure that the following updates are installed. Update Download Link MSO (KB2727096) Download the 32-bit MSO update package now. Download the 64-bit MSO…


Lync 2013: Force Address Book Download Registry Keys

Recently while working in my lab I wanted to force the address book to update with the Lync 2013 client. This is a fairly straight forward process as all you have to do is import a registry key (or wait randomized time between 1-60 mins which is the default). After importing the key and found…


Lync 2013 Client February 2014 Updates…Office SP1!!

The Lync Team announced today on their blog that the Office SP1 update released is the February Lync Desktop Client update (CU5). I haven’t seen anything pertaining to a standalone download or install. Will update this article if I find out anything else about this.  Features included in the February Update: Toggle pictures of…